221,424+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,424 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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You definitely feel embraced
The agents are so caring and compassionate. They really care about your fur babies. They follow up and ask how are they doing and you feel remembered. I only trust my kitties with embrace because they are a warm hug. I’ve been embraced I’m a believer lol
Insurer: Embrace
By: Bella
Organized and simple to use
Love that's the policy is easier to understand through the app. And that online vets are available. However wish that it was easier to gather the stuff needed for the claims.
Insurer: Figo
By: Nancy
I have been very pleased with Embrace
I have been very pleased with Embrace. They live up to their contract, are prompt with claim reimbursements and are nice people to work with. I've had pet insurance before which was a disaster. Embrace is excellent and I highly recommend the company.
Insurer: Embrace
By: F Adler (Phantom)
Professional performance
Kelsey was polite, friendly and attentive to my needs and provided clear instructions about filing a pre-authorization.
Insurer: Fetch
By: Nick O'Dell
No hassle
No hassle, and quick processing of my claim!
Insurer: Spot
By: Patricia Reilly
Best prompt service
My dog had surgery and PetsBest did an excellent job processing the insurance claim. Will recommend the insurance to other pet’s owners.
Insurer: Pets Best
By: Maribel
Made the right decision joining spot…
Made the right decision joining spot insurance. Prompt on claims and polite on the phone
Insurer: Spot
By: Evelyn Skoff
Great company
Great company. Prices people can afford
Insurer: Sonnet
By: Trevor �
Really bad
Really bad. They sat on claims for 10 months, denied having received vet records multiple times. Customer Service indicated that there might be addition pre existing conditions for which they would have to deny coverage. Someone needs to help them understand what pre-existing means. Claims adjusters were just a mess. Manager of claims adjusters was douchey. Collectively they were just not honest or ethical. Finally I ran out of patience, took them to task about it all and in one afternoon they cleared 11 claims and reimbursed a couple of thousand dollars. If I had not escalated to the head of underwriting. I’d still be waiting for payment. Not a good company. Get your insurance somewhere else.
Insurer: Embrace
By: PJB
There isn’t a place to say we have used…
There isn’t a place to say we have used your services
Insurer: Figo
By: Lloyd