208,706+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,706 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
208,706 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,710 reviews
10,980 reviews
5,226 reviews
55,032 reviews
8,824 reviews
Category with most reviews
This chart shows the distribution of review categories.
The customer rep Franklin was very…
The customer rep Franklin was very thorough and answered all my questions.
Insurer: Nationwide
By: customer
Super easy enrollment
Super easy enrollment Competitive rates for insurance
Insurer: MetLife
By: Nathalia Sandoval
Putting in a claim was quick and easy
Putting in a claim was quick and easy! Payment receided the next day! Fantastic service!
Insurer: MetLife
By: Janet Baker
Absolutely wonderful experience
Absolutely wonderful experience! The premium price is reasonable, their mobile app is easy to use, they explain exactly what’s covered, they approve and pay claims fairly quickly. I wish they covered preventive care…. Other than that Healthy Paws is awesome!
Insurer: Healthy Paws
By: GB
I'm hoping that you're the best and…
I'm hoping that you're the best and what we need pet insurance for my baby. We will be see.
Insurer: MetLife
By: Deborah Laviscount
Easy process and quick reimbursement
Multiple pet claims, but quick and easy process.
Insurer: Nationwide
By: SJL
Customer Service
Customer Service. Hard to find good in person help over the phone.
Insurer: Prudent Pet
By: Holly Livingston
Unfaithful practices, just don’t do it.
I chose this company based on their positive reviews, but my experience has been a nightmare. I enrolled my 4-year-old cat a few months ago, but upon submitting our first claim, they denied it immediately. After reviewing her records, they have now flagged every previous minor issue as "chronic," effectively ensuring that nothing she is seen for in the future will be covered. It feels like a bait-and-switch. What is the point of paying for insurance if the policy is designed to never pay out? Save your money and look elsewhere.
Insurer: Embrace
By: Noah Petramala
Unsatisfied Client
Each of the past two years Trupanion has increased my premium roughly 30% from $128 in 2024 to now $213.20 in 2026! I understand the need for increases; they are a part of life. However, nothing increases at the rate they have increased my premium over the course of the past few years. The email to me states, "We recently reviewed the data for similar pets in your area, and we found that the average cost of veterinary care has increased." Being a customer for many years, I want to believe them. However, when I called to discuss this significant increase, I asked the person on the phone to share the data with me so I can verify the validity of their claim; she informed me that Trupanion chooses not share that information. Really? If the increase is based on real numbers in comparison to dogs similar to my dog in my area, why not share the data? It leads me to believe that the increase is based on the fact that I actually have to use the insurance to cover the heart condition my dog is suffering from and they are merely punishing me for having to use the service I already pay for. They don't care about my dog. They are just trying to recoup funds. Why else would a legitimate company willfully withhold information from their customers? The fact is they have me over a proverbial barrel because I can't leave them and go to another company with my dog's current condition. The person on the phone assured me that they care about my dog. How can they say that when they are about to push my premium to the point where I will no longer be able to afford the insurance and my dog's care forcing me to make a decision insurance is supposed to prevent me from having to make. My dog is a soon to be five year old Leonberger with heart failure, who has been able to be treated and thrive because of our relationship. However, their greed is forcing an end to this relationship and ultimately an end to Ve's life. Their increases are not sustainable, and they come with a very real and painful cost.
Insurer: Trupanion
By: Jon Dell'Olio
Kasandra was verbally eloquent.
Kasandra was verbally eloquent. She was patient. She knew the answers for my questions. She was thorough in presenting the information. I had read the coverage and costs on line before talking with her and she quoted items just as I had already read about them. She needs to be commended for excellent service plus, she was charming regarding my little shares about the cuteness of my new kitten.
Insurer: Nationwide
By: Kathleen Sage