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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Embrace SETS the STANDARD. They're simply fantastic.
Embrace has always been the example of quick, courteous, personalized and professional service. I just love them. I feel as if it truly matters to them that I am not only a client of theirs but that I am a satisfied client. It seems like I am dealing with family members (the ones I really like! :)
Insurer: Embrace
By: RFinch
Claim Processed Quickly
Our claim was processed quickly and we received our reimbursement in a timely manner. Everyone should get pet insurance as soon as they acquire a pet. We have had other pet insurance but we chose Embrace this time due to their affiliation with USAA.
Insurer: Embrace
By: Borkert Family
Claim process
Claim process: easy to submit, seamless process and reimbursement deposited in my account within a week
Insurer: Spot
By: Anne Tavendale
Very helpful and responsive.
Very helpful and responsive.
Insurer: Spot
By: Marc Rittberg
Easy claim submission process
Seems easy too submit…This review will go to 5️⃣ stars if the coverage is as good as advertised in the policy. Thanks!
Insurer: Embrace
By: StarchMD
My claims are processed in a timely…
My claims are processed in a timely manner. I have never had a problem with any claims. If I had any complaints it would be because I had to harass the vet’s office to send in documentation to process my claims.
Insurer: Spot
By: Kathy Whalen
Embrace paid a very expensive claim…
Embrace paid a very expensive claim promptly with no hassle. Their customer service is excellent. I would highly recommend them. I wish most human insurance companies were as easy to deal with.
Insurer: Embrace
By: Sonny
Love you guys
Never had a problem with Embrace. The last time I contacted them my problem was fixed immediately. My questions were answered in a way that I could understand. You all are great. Would recommend Embrace to all pet owners.
Insurer: Embrace
By: Kathy Cooper
Submitting the claim was strait forward…
Submitting the claim was strait forward and easy to do.
Insurer: Embrace
By: Javan DeLoach
Pets Best insurance
It doesn’t take long for pets best to review the bill and take care of it.. I am very satisfied with Pets Best! Give it 5 stars!
Insurer: Pets Best
By: Margarethe Shay