224,945+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ridiculously long time to resolve a simple claim
Took a month to resolve a simple ER visit for a suspected ingestion of a toxic substance. I had to go back to the clinic 2 times for more “info”. Wasn’t reimbursed for anything as it was all applied to the deductible. Any money you save on claims will be gobbled up by Pets Best. A complete ripoff.
Insurer: Pets Best
By: taizz
Customer service is great rates are…
Customer service is great rates are great, I feel like I am a person not a number to this company. I would recommend this insurance to everyone.
Insurer: Sonnet
By: Unknown
Too pricey for such little coverage
Too pricey for such little coverage. Even with multiple policies. For what you pay in premium, might as well pay for vet services & etc at cost
Insurer: Figo
By: Multiple policy
Our claims were paid promptly
Our claims were paid promptly. Very easy to submit claim
Insurer: Figo
By: KR
still in my waiting period
Shopping for pet insurance was very overwhelming. It is very expensive and doesn't even cover everything. I have not had to use the insurance as I only have had it 2 weeks now.
Insurer: ASPCA
By: Deborah
A company that no only goes above & beyone, they also care!
I cannot express how satisfied I am with my experience with Healthy Paws insurance! I have 2 senior dogs with multiple health issues. Both pups have gone through various heath issues & surgeries over the past 5 yrs or so (seizures, spleen mass, cancer scare, diabetes, cataracts/blindness to name a few). Each time, Healthy Paws processed my claims within 1-3 business days (at most) and the reimbursement was in my checking account within 3-5 business days. If they have needed add'l info, they have contacted my vet themselves, which makes it seamless to me. Needless to say I have had numerous claims over the years and my premiums have only had a normal/expected yearly increase as they have a policy that incidents do not impact premiums. My monthly premiums are actually lower, sometimes far less, compared to my friend's premiums. During my pup's recent health issues, someone from Healthy Paws actually emailed me to express their sympathy for my pup's recent health issues and checking in to see how she is doing. I was very touched and could not believe an insurance company did this. Healthy Paws will absolutely be my pet insurance company for as long as I have pets. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Carolyn O'R
Excellent Customer Service
My expectations were definitely exceeded. Great customer service associate! Helpful, professional, friendly.
Insurer: Fetch
By: Happy Customer
They process claims promptly and easily.
They process claims promptly and easily.
Insurer: Spot
By: Cheryl Sena
Quick response to claims
Quick response to claims. However I couldn't easily identify the deposits you made to my checking account !!! I had to call my bank to see the origin of the deposits
Insurer: Spot
By: Gloria M Smith
Kyann is a great rep
Kyann is a great rep, very helpful, patient, and knowledgable. I highly recommend working with her.
Insurer: Fetch
By: Tammy