208,706+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,706 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife Pet Insurance customer service…
MetLife Pet Insurance customer service & policy is great. I have referred MetLife Pet Insurance to others. Thank you!
Insurer: MetLife
By: customer
Easy to follow.
Easy to use the website and nice they work with my employer.
Insurer: MetLife
By: Brittany Brouwer
Pets Best Insurance
I have a young rescue dog that was diagnosed with valley fever. I am so grateful to have Pets Best Insurance. Without this insurance I would not be able to help my dog get better. We still have a long road ahead, it is such a relief knowing I have this insurance. I have called customer service with a question, and they have been great!
Happy with our pet insurance
Happy with our pet insurance! Will never do without again!!
Insurer: MetLife
By: Melissa Ziegler
Best insurance ever!
So very happy I got Pets Best insurance. I also thank my Vetinary office staff for filing the claims so fast after visit. My claims are processed, I’m notified that the claim is being worked on and within days the money is back in my bank account. It is the best insurance for your pets.
Horrible customer service and expensive
I have one dog on AKC. Insurance and the other dog. I decided to try pets best. They are horrible. They hardly ever pick up on the phone and it's usually a 20 minute wait to talk to a human. They do not respond to emails. The charge for my dog per month was $190, because she was an adult, most of the issues she had that I tried to submit, they claimed or pre-existing which some were not Then my dog died, and I tried to cancel the account. I could not get ahold of anybody by phone and I sent several emails which were ignored. (They also take 3 weeks to return a reimbursement for a pet bill, while AKC somebody picks up on the phone immediately and I usually get reimbursement in 3 days to a week). I wouldn't do business with this company, but i am staying with AKC Insurance for my next dog.
Insurer: Pets Best
By: V Howell
Easy claims process…
Easy claims process and quick reimbursement.
Insurer: Trupanion
By: John
Customer service is outstanding!
Customer service is outstanding! I spoke with four different people regarding questions I had with my pets insurance. All four were knowledgable, patient and kind. Great experience!
Insurer: Trupanion
By: Tim