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I am extremely dissatisfied with this…
I am extremely dissatisfied with this insurance company and the attitude of their live chat customer service. My dog is not yet one year old, and in August, we visited the vet for an examination and treatment due to diarrhea. I submitted the relevant invoice and medical record from 0-4 months. However, they still requested the medical record for 0-8 months, even though there were no vet visits between 4-8 months, except for the one in August for diarrhea. But that's fine. About 1-2 weeks ago, I asked my vet to email them the complete medical record, and I even have the vet's email confirmation. Yet they still claim they haven’t received it. It's absurd, and I do not recommend choosing them.
Insurer: Fetch
By: s M
Easy process to file a claim
Easy process to file a claim
Insurer: Embrace
By: Shawn Malanowski
Excellent service - reasonable cost for older dogs
Claim paid quickly once all medical history received from vets and hospital . Monthly cost very reasonable for an older dog (11 yrs) / so glad I changed insurers to spot on . Will recommend all my dog loving friends.
Insurer: Spot
By: Susan
Very easy steps
Very easy steps, very happy with the service, this is the first time I use the claim system was very easy.
Insurer: Embrace
By: Carlos Alberto
Easy to submit claim
Easy to submit claim. Fast processing.
Insurer: Spot
By: Joonsoo Park
Excellent,,no problems at all..patient…
Excellent,,no problems at all..patient people
Insurer: Embrace
By: Marcy White
The customer service and ease of…
The customer service and ease of submitting the claim.
Insurer: Embrace
By: Lisa Hannon
Every interaction I've had with the…
Every interaction I've had with the company was pleasant and easy to get accomplished. Very helpful and friendly staff.
Insurer: Embrace
By: fred l
Amazing company
Amazing company. They get back to me the same day acknowledging my claim and I usually receive payment within 2. Days.
Insurer: Embrace
By: Karen B
Love the flexibility of the plans available
Pumpkin website gives all the detail you need to make a decision on the type of care you want to choose for your pet. There a several options and all are good. You can tailor your plan to your liking and need.
Insurer: Pumpkin
By: Tater