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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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If you set the money on fire instead, at least you'd generate a little heat.
We may as well have taken the money spent on our policy and given it away instead. Spot will look for any and all reasons to deny your claims, which is to be expected, most pet insurance is useless unless there is a horrible accident, but if Spot can't find a reason they will make it up. If you question their reasoning, their rude and condescending staff is more than happy to create a different excuse (or in the case of one person we had the displeasure of speaking with, just say "tough"). We're certainly learned our lesson with Spot (who also operates as ASPCA Insurance, be careful out there). Edit since there is no ability to reply to a reply: Even though the Spot representative who replied to this review claims that they are not related to ASPCA Pet Insurance, Spot is administered and their claims are adjudicated by PTZ Insurance Agency, Ltd., who is listed as the producers of ASCPA Pet Insurance. It's different desks in the same office.
Insurer: Spot
By: Justin D'Angelo
Joshua Sabado
Joshua Sabado made signing up easy and informative. It was a pleasant experience.
Insurer: Fetch
By: Supremextra
All questions and concerns were answered in a timely manner.
I was satisfied with the assistance from the operator who answered all of my questions and explained things to me in order to make sure I was aware of what I was receiving for my 2 cats.
Insurer: Fetch
By: ANGEL
Awesome customer service experience.
Awesome customer service experience.
Insurer: Sonnet
By: Thomas Edoye
I needed better pet insurance
I needed better pet insurance for my cat which I purchased through Fetch Pet Insurance. The representative I spoke with was Monica. She is very knowledgeable & answered all of my questions clearly & concisely. She was very patient & I did not feel pressured. It was a pleasure to deal with her.
Insurer: Fetch
By: Marty
We’ll Use Healthy Paws For Life…
If you need pet insurance and aren’t using Healthy Paws you need to immediately. We’ve been with them for 5 years and won’t ever change. Even when we get a new pup we’ll still use Healthy Paws. Affordable. Great customer service. Quickest claim and reimbursement I’ve ever had. We love Healthy Paws! They even checked in on our dog after surgery. Just the best!
Insurer: Healthy Paws
By: Nicholas Turelli
Pets Best is literally the best
Pets best has consistently been an incredibly reliable source of insurance for my pets the past 6-7 years. The claims are processed quickly and have absolutely saved me thousands of dollars over the years. I highly recommend pets best to anyone seeking an insurance plan for their pet. As long as I have pets, I will have pets best insurance.
Insurer: Pets Best
By: Jordan Chase
Worst company with no prompt responses…
Worst company with no prompt responses to claim. Insensitive to the loss of pets. Should not be in business. What they advertise is not what you get.
Insurer: Pets Best
By: Patricia P
Very good service
Very good service, it is fast to have a quote and user friendly.
Insurer: Sonnet
By: Hugo Leon