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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Slow to pay
Slow to pay, always a delay for payment asking for additional information.
Insurer: Fetch
By: john
Slow to pay
Slow to pay, always a delay for payment asking for additional information.
Insurer: Fetch
By: john
Slow to pay
Slow to pay, always a delay for payment asking for additional information.
Insurer: Fetch
By: john
Slow to pay
Slow to pay, always a delay for payment asking for additional information.
Insurer: Fetch
By: john
Slow to pay
Slow to pay, always a delay for payment asking for additional information.
Insurer: Fetch
By: john
Slow to pay
Slow to pay, always a delay for payment asking for additional information.
Insurer: Fetch
By: john
Great Service handling claims
I adopted a rescue about 9 months ago. Rosemary is a very happy lab mix but she did come with some anxiety issues and apparently grass and heat bothers her eyes. Aliso Animal Hospital is great with her and Met Life has been efficient about processing my claims. So glad I added Wellness to the policy.
Veronica went way Beyond to help me, thank you!
The first female and then male I spoke to this afternoon didn't help me, yet the third woman- I think her name was Veronica helped me immensely and was so helpful and knowledgeable that I don't need anyone to contact me on a few more questions that I had that Veronica with patience, knowledge, and kindness accomplished. I now know more of why my claim didn't yield as much money back having forgotten that the $250.00 deductible was paid and then a little more reimbursement was issued and also that usually urinalysis in the Wellness savings policy isn't covered. I was going to cancel my insurance but realized how silly that would be and very kind Veronica SO helped me while I was on the phone with her - she does deserve a raise! I am staying with the insurance I have and of course is wise to have for my Beautiful cat I SO Love. Thank you again Veronica and Embrace Pet Insurance! Sincerely, Kristi Brockman.
Insurer: Embrace
By: Kristi Brockman
Excellent coverage of our dogs
As first time users of pet insurance we weren’t sure what to expect when submitting a claim. We couldn’t be happier with the service we received. The app made submissions for both of our dogs veterinary claims easy. Highly recommend.
Insurer: MetLife
By: Paul
Great Service & Communication
So far Spot Pet Ins is extremely good. They have excellent communication and there claim processing is ideal. They paid my claim in a timely manner and directly into my bank account.
Insurer: Spot
By: Richard