154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 26, 2024

Getting my claims in a timely manner

Getting my claims in a timely manner

Insurer: Pets Best

By: Judy L.

September 26, 2024

The BEST Pet Insurance!

We have had our dog enrolled with Embrace for 10 years. The policy has worked quite well for us and I can’t say enough good things about Embrace. Claims are paid very quickly. We are very happy

Insurer: Embrace

By: Pamela Allison

Verified September 26, 2024

Just Amazing!!!

Just Amazing!!!

Insurer: Spot

By: Donella Vega

September 26, 2024

I spent a lot of time looking at seven different companies.

Reasonable pricing. It is easy to submit a claim (unfortunately, I know about this, but Gigi is fine!). I wish the wellness program was a little better.

Insurer: Embrace

By: Ronald Sommer

Verified September 26, 2024

Easy to Use

What made it great is how transparent the terms are, about what is able to be covered, or what isn't. I also love how easy it is to submit a claim in order to be reimbursed for my expenses.

Insurer: Spot

By: Monty Serrano

Verified September 26, 2024

Claim paid in a timely manner

Claim paid in a timely manner

Insurer: Embrace

By: Craig

September 26, 2024

Great customer service and fast response

I’ve had a great experience with PetsBest Insurance. They respond to questions quickly and have excellent customer service. Every time I’ve had questions, they’ve been more than willing to explain all the details. Most importantly, their claim process is fast and efficient. Highly recommend!

Insurer: Pets Best

By: Yue Cong

Verified September 26, 2024

Above and Beyond customer service

Delaney was fast to answer my questions. did the research she promised me and was back to me in less than 30 minutes. This is above and beyond customer service. Such has been the case since the day I started service with Prudent Pet and through the whole process of setting up an account to filing claims.

Insurer: Prudent Pet

By: Pamela

Verified September 26, 2024

Agents need to be professional and…

Agents need to be professional and above all truthful. My experience with Stacy S was extremely disappointing. This is the first time I questioned whether I should keep ManyPets as an insurance company.

Insurer: ManyPets

By: KB

September 26, 2024

Long processing time

Every time I submit a claim, it takes more than a month to get approved every time it says they need to get full medical records from the vet. Firstly, the vet never has any indication that Pets Best ever reached out to them, and 2nd, I submit the medical records every time there is a claim, so they should have one of the most up to date, I don't see why full medical records have to be submitted every time. It's a bit of a pain.

Insurer: Pets Best

By: Carolina M

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