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Fast and Efficient
The review was fast and efficient and I had my payment within a week. Sometimes these emergencies are quite costly, and it’s nice when the insurer doesn’t drag their feet and gets you the money you need to be able to care for your pet.
Insurer: MetLife
By: Elena
Fur baby issues mommy stressed
Large vet bills worried about my fur baby ..makes it a bit easier I have pet insurance.. easy portal to submit claims and customer service is amazing
Insurer: Spot
By: Andrea
Loss of value
Embrace has lost its value. We are researching other pet insurers and find a lack of options offered by Embrace. While not the most expensive insurance the coverage for the price is found lacking. Negotiating the Web/App is difficult and lacks transparency. We were unable to find our payment information and future cost easily. We have been with Embrace over 5 years. We have never made a claim. We hope to never need to. However, our good stewardship goes unrecognized and premium continue to rise.
Insurer: Embrace
By: Edward Clinite
Seamless transaction and quick…
Seamless transaction and quick reimbursement.
Insurer: MetLife
By: Inv
Knowledgeable and courteous
Knowledgable and courteous
Insurer: MetLife
By: Sheryl Luke
Recommended by very reliable person and…
Recommended by very reliable person and customer of yours. Thank you.
Insurer: MetLife
By: Lucille Byram
Easy to submit and get paid
Easy to submit and get paid. Thank you!
Insurer: Spot
By: Hannah
Claim payment times are getting quicker.
Claim payment times are getting quicker.
Insurer: MetLife
By: Barbara Novak
They took another look
Typically I have been giving Embrace 5 stars and a few weeks ago I did. Since my dog had surgery for a cancerous mass, I dropped them down to a one, but am now giving them credit where credit is due. Although I had to work much too hard to get them to look at what made logical sense, they did and I am now happy with the reimbursement I am receiving for the claim. I have no doubt they will get back to a 5 in my mind, just not quite there yet. Thank you for listening to logic and making the right call.
Insurer: Embrace
By: Betsey Woods
Two claims submitted at one time, paid quickly
Two claims submitted at one time and within a week, received notification that claims were being paid. The website gives clear guidance on what documentation needs to be provided and uploading files is very easy. I've been so happy with MetLife Pet Insurance that I recently added my other two cats.
Insurer: MetLife
By: DLH