220,866+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,866 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service and opens the…
Great customer service and opens the door to other options. Patient and thoughtful of customers concerns.
Insurer: Sonnet
By: brandi Mahabir
The lady I talked with was the…
The lady I talked with was the greatest. I apologize for not remembering her name, but she was very thorough a answered my questions before I asked.
Insurer: AKC
By: Brian Marshall
If you are looking for behavioral…
If you are looking for behavioral assistance and chose this insurance company based on their policy including behavioral issues- turn away. They’re okay for other issues. I am stuck with them now since they now have my dogs health history. I had just paid for 5000$ out of pocket for my dogs surgery so pet insurance was essential for me for all future needs. I was then given the run around about getting my dog behavioral training for his actual aggression/anxiety. I had a diagnosis and letter from the vet. It’s so bad that he has to be scheduled last for appointments and I was trying to nip it in the butt while he was still a puppy. I was told they can’t even pre approve any trainers. The trainer I use is aba qualified and sent all her certificates to the agency.
Insurer: ASPCA
By: Juliette Martin
Team has been timely and response
Team has been timely and response. Like the electronic/online process.
Insurer: Spot
By: Dana Williams
This was a simple claim but I never…
This was a simple claim but I never expected it to be resolved and approved in less than48 hours! Thank you!
Insurer: Pets Best
By: Eve Sings
Best price service i had in a long time
Best price service i had in a long time
Insurer: Sonnet
By: Tania
Excellent
Excellent, dedicated customer service. The first time I called, not so much, but then I called again and got Hamik and he was FANTASTIC and helped me to resolve my issue.
Insurer: Sonnet
By: Kim
Fast and easy online claim
Fast and easy online claim
Insurer: Spot
By: Wenjing Zhang
Response Times and Coverage NOT Good
The response times for Pets Best are horrible. You won't hear back for 2-3 months but you'll receive multiple emails that "they're still on it." Only to wait for them to say your insurance does not cover the "routine care" that is actually NOT routine.
Insurer: Pets Best
By: Sam
Great assistance submitting info for a…
Great assistance submitting info for a claim!
Insurer: ASPCA
By: William