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Spot on!
So far we couldn't ask for a better insurance company for our baby. They have plans to suit everybody's needs. And all of our claims have been processed in a quick and timely manner.
Insurer: Spot
By: JOSEPH RIVERA
Claims processed quickly and fairly.
Claims processed quickly and fairly.
Insurer: Spot
By: Penny's mom
Pets best was responsive to my claims
Pets best was responsive to my claims. They paid out the claim as described in their application and our final contract. Highly recommend Pets Best as a pet insurer.
Insurer: Pets Best
By: Cheryl
Unfair policy calculations
I like the customer service and response time. I don't like how faxes don't seem to get there. I find it unfair that even though we our responsible for 100% of the $300 deductible. They take off our percentage PRIOR to calculating the reimbursement rate. Therefore, we end up paying more then the first $300 before getting money back. With a $1000 claim at 70% reimbursementrate, they deducted your reimbursement rate off FIRST ( so 30% off the money we are 100% responsible for). Therefore, making your claim $700 and they reimburse you 70% of that amount. SHOULD BE $1000.00-$300.00 (deductible)- $210 (30% reimbursement rate)= $679 (their 70% after your deductible).
Insurer: Fetch Canada
By: Bernie
Strongly recommend
I strongly recommend Hartville pet insurance. First of all, read your policy and know what is covered and what isn’t, and then you won’t be disappointed and leaving poor reviews. That said, this insurance has been fantastic for me and my pets. I have had four dogs under policies and yes, it’s a big expense to carry pet insurance, but the knowledge that I never Have to worry about putting one down because I can’t pay a vet bill is worth the price. Hartville saw me through extensive vet, bills for surgery and cancer treatment for a beloved dog, and I trust them with my others. I certainly don’t know of an affordable health insurance for humans that has a $250 deductible! Customer service has always been excellent.
Insurer: Hartville
By: Lisa
Good communication on the processing of…
Good communication on the processing of the claim. Great coverage! Thank you!
Insurer: Spot
By: MaryLou Mason
Unfair calculations
Since, we are responsible for 100% of the deductible, then 100% should be taken off our claim PRIOR to calculating our reimbursement. Instead of $1000(claim)- $300(30% reimbursement rate)=$ 700- $300 (deductible) =$400 reimbursement IT SHOULD BE $1000 (claim)-$300(deductible)=$700- $210(30%reimbursement rate) =$490 reimbursement. (where we lose).
Insurer: Fetch Canada
By: Bee
Easy to submit a claim
Easy to submit a claim. Took a bit longer than the estimated time stated on the website for processing, but I received payment easily through direct deposit.
Insurer: ASPCA
By: Wendy
Very quick on processing the claim.
Very quick on processing the claim.
Insurer: Spot
By: Heather Leonardis
So easy to submit a claim!
So easy to submit a claim!! It took me maybe 3-5 minutes
Insurer: Embrace
By: Andreya