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Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Making a bad situation WORSE
I have had Healthy Paws for YEARS. In the past I have rated them 5/5 and had claims processed quickly and any issues handled swiftly. Customer service was second to none. Until my pet passed away..... My dog passed away on the 16th of the month, I notified HP right away. I filed a claim for the cremation expenses, as covered by her medical condition. They still took out my premium on the 21st and have not processed my claim. I understand that things happen - however my communications with them have been less than helpful. The first time I emailed, they said it would be taken care of in a timely manner. 7 days go by, so I call customer service. They proceed to tell me that my claim will be processed on the 25th and my account will be closed and they will refund my premium. On the 26th I called back and and the gentleman on the other end of the phone proceeds to tell me that no one should have said that and that there are a 'lot of other sick dogs' so we will process your request as soon as possible. I have been really nice in my communication with them, as I know things happen but this is a little ridiculous at this point. I also felt it was a little insensitive to say that my claim was being held up because there are a 'lot of other sick dogs'. I really expected better, Healthy Paws... you were a big part of helping us when we needed it. Now I feel like we don't matter because you're not going to get a monthly premium from us anymore.
Insurer: Healthy Paws
By: Jodie Cales
Easy and fast
Claims are easy to submit, they're processed quickly, and the explanation of reimbursement is clear.
Insurer: Embrace
By: Chantel
Just the communication
Just the communication. When I had questions about the status of a submitted request they are very responsive. I dont feel like there dont to pay or anything:) It helps knowing that there is always someone on the other end.
Insurer: Embrace
By: EMILITA marin
No hassle quote and policy sign up
No hassle quote and policy sign up. Still in waiting period so I can't review any other aspects yet.
Insurer: Spot
By: JON BOOSINGER
Easy to submit claims and they are very…
Easy to submit claims and they are very fast to respond and very thorough in explaining all information. They are great!
Insurer: Embrace
By: J Ostergren
ManyPets have relieved so much of my stress
Omg,Many Pets have helped me so much with my pet medical bill. I wouldn't know what to do if I didn't have ManyPets to help me. It's already so stressful dealing with a sick pet so getting ManyPets have relieved some of the stress. If you are looking for a pet insurance ManyPets is awesome. They will cover almost anything as long as it is not preconditions. Their customer service is also excellent and quick to respond.
Insurer: ManyPets
By: Lovely O
Easy to file claim with clear…
Easy to file claim with clear directions.
Insurer: Embrace
By: Michael Coleman