221,441+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,441 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ease of website
Ease of website, payment options, and reimbursements make me feel very secure in the health and wellness of my pet.
Insurer: ASPCA
By: Sunny
My first claim with Pets Best
"The claim process was user friendly and easy to understand in terms of my pet's vaccination fee coverage. Each vaccine was itemized to show what vaccines were covered by Pets Best and what was not covered to give me a complete understanding of the reimbursement process. This was my first time filing a claim and it was very simple to do. Thank you Pets Best!"
Insurer: Pets Best
By: Nick
Great service
I’ve been a customer for years and Pets Best has been a great company to work with. Submitting a claim is easy and the customer service is great. They try to settle the claims swiftly. I’ve been very happy with them.
Insurer: Pets Best
By: Michele Rybos
Pets Best comes through again
Pets Best continues to be one of the best decisions I have made when it comes to my Bulldog Merlin. Ease of filing, quick approval, and payment typically within a week. 2 1/2 years in and I continue to be very happy with their service.
Quick turnaround on claims
Quick turnaround on claims
Insurer: MetLife
By: customer
Quick Reimbursement
They are great. Put my claim in and within 2 days my claim was processed and in my bank account.
Insurer: MetLife
By: Brian
Massive Increases- Save Yourselves
It seems obvious that they knew of the substantial increases when you got me to sign up for this but said the increases were only anticipated to be moderate. That would be fraud. Ive researched that around year 4 their premiums start dramatically increasing based on "findings" across the board. These findings are built into your premiums ahead of time so they are fully known about. Looks to me like they are buying customers up front with cheap premiums to ratchet them when they are already locked into coverage.
Insurer: Trupanion Canada
By: Patrick Boyd
Best Insurance is Pets Best!
I've had Pets Best for several years now because I want peace of mind four my pups health. Our oldest has had surgery twice in 4 years. He is a teacup Yorkie. Both times surgery was our only option. The costs without insurance were over 10k total. Pets Best reimbursed us 90%! That is life changing! Knowing that our pup will always be safe and covered is worth every penny! Claims are easy and the process is completely transparent. The APP is easy to use and I couldn't be happier!!
Cancer
My dog was diagnosed with cancer two years ago. She had to undergo surgery, then radiation and then numerous CT scans. She has continued seeing an oncologist over the last two years to ensure the cancer doesn't return. Pets Best has been a lifesaver for us and for her. We've had nothing but a positive experience.
Trupanion act very quickly on my claim…
Trupanion act very quickly on my claim submissions They provided pre approved of an ER Issue for my pet Trupanion his been my insurer for 12 years and have provided excellent service
Insurer: Trupanion
By: Edward