209,084+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,084 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
209,084 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
5 reviews
19,723 reviews
10,997 reviews
5,252 reviews
55,032 reviews
Category with most reviews
This chart shows the distribution of review categories.
Offers a lot but the process and refund process take to long
Offers a lot but the receiving , reviewing & process and especially the refunds take to long . Im thinking of finding another pet insurance company
Insurer: Embrace
By: Mimi Parks
My first and only claim was handled…
My first and only claim was handled quickly and efficiently last summer - this time it is taking over a week, so far, to even be reviewed, approved and paid. The customer service chat with Linda was ended before I was done asking my questions. Have not experienced this with Pumpkin and hope it’s an isolated incident.
Insurer: Pumpkin
By: Joyce
MetLife is the best
MetLife is the best! They pay claims quickly, have great customer service, and the web interface is very user-friendly.
Insurer: MetLife
By: Clint Howard
Appreciation for Ms. Amanda Mello's Outstanding Customer Service
My husband and I want to express our sincere appreciation for the outstanding service provided by Ms. Amanda Mello. As we considered renewing our Fetch Pet Plan coverage for 2026, Ms. Mello’s expertise was instrumental in our decision-making. She provided prompt, informative responses via both phone and email and answered every question we had regarding the 2026 Fetch Pet Insurance Plans. Ms. Mello provided excellent advice regarding our dog's policy and wellness options. Her wonderful customer service and the detailed information she provided gave us the confidence to accept the updated Fetch Dog Policy for 2026 and also to increase our coverage with the Wellness plan. Ms. Mello is a true asset to your team, and we rate our experience with her as 100% satisfaction!
Insurer: Fetch
By: Linda G
Best pet insurance
Best pet insurance. Easy processing. Quick turnaround on claims.
Insurer: Spot
By: Suzanne Davis
Best for Hassle-Free Claims
I’ve had my poodle for 7 years now and I used to be a Trupanion customer. After switching to Figo I can say that the service and claims process is much much better than its competitors. Because of Figo I don’t have to constantly worry whether a veterinary emergency or procedure will set me back financially. Figo is a top quality insurer and I recommend them to anyone who needs to cover vet bills. They can be a bit on the pricier side but you definitely get what you pay for. Key Features: - Full cloud support to store policy documents and anything you’d like to add - Dedicated email address - Easy claims process that can be completed with just a few clicks - Social profiles to connect with other pet owners and post pet photos and microchip info - Claims process you can track from start to finish - Partnered with Costco
Insurer: Figo
By: Alvaro
So very easy to submit for a claim with…
So very easy to submit for a claim with a speedy reimbursement.
Insurer: MetLife
By: Dennis Clarke
Pumpkin is a lifesaver
Pumpkin is a lifesaver. Without pumpkin, providing top notch medical care for my dogs would be so much harder! I appreciate everything Pumpkin does for my dogs and me.
Insurer: Pumpkin
By: Sara
They paid 5% of an emergency claim…
They paid 5% of an emergency claim where the policy says 70%. We wasted our money on this policy and were deceived by what they said they would cover. Despite trying to appeal, we were told the claim was closed and recourse was not available. Terrible customer service and claims experience.
Insurer: Figo
By: Joey Herr