220,795+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,795 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,795 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,892 reviews

4.9
Healthy Paws

11,235 reviews

4.9
Fetch

5,658 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,092 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified January 02, 2024

So far VERY GOOD!

In our short time using spot we've really enjoyed using SPOT. Quick turn around on refunds and an overall great sense of security having them watching our dog.

Insurer: Spot

By: Mario Frias

January 02, 2024

Ms T Smith

Ms. Smith was so friendly and offered to help in any way she could. We got my problem fixed and Im so thankful that she was so nice.

Insurer: Fetch

By: Susan Grames

January 02, 2024

Great service with a kind voice and…

Great service with a kind voice and great communication skills and follow through.

Insurer: Fetch

By: Diana Frederick

January 02, 2024

Convenient online procedure with…

Convenient online procedure with knowledgeable staff as a safety net.

Insurer: Sonnet

By: Robert Boers

Verified January 02, 2024

Unhappy with Customer Service

I was dissatisfied with the customer service provided by Mathew at approximately 1:35EST on 1/2/23. I asked him why my claim was ineligible for reimbursement and he said because in April 2023 Lulu was treated for a cough and this was prior to her coverage which began in August, 2023. I pointed out that in July of 23 her diagnosis was for a respiratory infection and that now we have identified an enlarged heart as a separate issue. At 1 point Mathew said to me that I needed to get my times straight. The call ended with Mathew professing to take the matter back for research and calling me back. I found his tone and demeanor at the end of the call unprofessional.

Insurer: Spot

By: Christine

Verified January 02, 2024

Easy to quote and understand

Easy to quote and understand

Insurer: ASPCA

By: RD

Verified January 02, 2024

The explanations are really vague

The explanations are really vague. As far as how you apply for the process, it constantly kicks me back to the main page and since there's an error if I try to apply information to my pet's profile. P there's not really a description of exact services offered that I have been able to find. It just seems very muddied. I was just testing this out because it is the first time my workplace is offered it.

Insurer: ASPCA

By: Peter Stewart

Verified January 02, 2024

thank you

thank you, easy to maneuver through the site

Insurer: Spot

By: Anneka PremDas

Verified January 02, 2024

Boris and Healthy Paws Pet Insurance

My beloved schnauzer, Boris, was the light of my life, and when he fell ill in early-Dec 2023, we brought him to the ICU. He stayed there for nearly three weeks, and the bill was over $20,000. Healthy Paws covered almost all of it, with no cap, and reimbursed us within 1-2 days. They were amazing to work with, and genuinely cared about helping my dog. We lost Boris on Christmas Day, but never would have been able to get him the care he needed without this amazing company. When we are ready for another dog, we will sign up with them again!

Insurer: Healthy Paws

By: Lori

January 02, 2024

Helpful associate!

Kyann was really helpful in getting my account updated and making sure I had all the information that I needed today.

Insurer: Fetch Canada

By: Erinn

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