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warn others to avoid this horrible company metlife.....
i am living in hell with them....my dog has a pre existing condition so i can not go elsewhere they take 9 to 12 weeks to pay out a claim....but you need to submit it many many times they lose mail...email.... overnight mail..... all the time
Insurer: MetLife
By: john
Don’t buy aspca insurance
At first it was ok. My policy says 80-90% return back. last few claims I’ve received about 40% back they have every excuse mostly they say customary charges. But I’ve been to a few different vets and they say they all charge to much so they can’t pay me. So I reported them through a complaint.
Insurer: ASPCA
By: Carlena
Best Insurance out there
I've signed up all my cats for ASPCA insurance. The system is very easy to use, claims are easily submitted and it's always a pleasure working with them. ASPCA has me for life, I will continue to donate and use them as insurance providers for my awesome cats and future cats.
Insurer: ASPCA
By: Ramyar
very easy to talk to them
very easy to talk to them
Insurer: Sonnet
By: fred wojtukiewicz
Pumpkin Preventive Essentials quick claim payment
Pumpkin paid my claim fast using the wellness Preventive Essentials coverage.
Insurer: Pumpkin
By: Carol
This insurance is not reliable
This insurance is not reliable. My dog had surgery and the insurance didn't pay anything. I 'm disappointed.
Insurer: Embrace
By: Jolanta zaveckienė
easy website navigation good coverage…
easy website navigation good coverage at a affordable price
Insurer: Fetch
By: Tom Dente
i really love Really love the pet insurance the pet insurance it…
i really love the pet insurance it really helps me out one daily basis the price for my pet needs far as being reimbursed for my services taking care of my pet. It helps with her medical bills thanks again Fetch
Insurer: Fetch
By: sonja hampton
Polite and knowledgeable
Polite and knowledgeable
Insurer: Prudent Pet
By: Maureen Pena
Good Luck with getting medical recognized!
I have taken over the policy on a female dog that we got back as they went with ASPCA instead of the company we recommend when puppies go home. In 40 years of breeding we have never had insurance on a dog of ours. So this is a new experience for me. I assisted the prior family in getting the medical they needed to get the deduction properly credited. It seems there are different levels of phone help on the denial letter. We got a letter that said the claim was denied as there is not a policy in effect! The website is easy to work through but the denials are insane. They say they don't have medical always first comment. Then when the vet has emailed the medical 4 times! So I started to get a copy of the medical and send it myself. They want the SOAP notes. Not the notes that come in with the bill for the visit. They have 2 stars only for the deductible credits FINALLY being recognized after 3 calls and many hours of my time. Now since I have submitted more bills for the conditions they have paid for before I am waiting to see what happens when they have to send out money to us. So far they are super with the auto pays coming out to them.
Insurer: ASPCA
By: DDC CUSTOMER