217,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Incompetent customer service
Unfortunately stupid people work in customer service. After 5 years of automatic withdrawal monthly payments, the idiots had some sort of problems with automatic payments. Lost all credit card information. You need to call every month and wait between 35-55 minutes just to make a payment. They say they update it each month but unfortunately they are too stupid to figure it out
Insurer: Pets Best
By: Theresa
I got it right away
Fasthavnt used it yet plan on it
Insurer: MetLife
By: Jacqueline Reynolds
Elaine was wonderful and pleasant
Elaine was wonderful and pleasant. She asked all our questions
Insurer: Nationwide
By: customer
Pets Best Provides Excellent Pet Insurance
I submitted a claim for the first time in four years of coverage for my CKCS and was extremely pleased how easy the submission process was. They covered the treatments as the policy indicated they would.
No problem with getting reimbursed
No problem with getting reimbursed. Not a long waiting period at all. Easy access to their website.
Insurer: Healthy Paws
By: Sherrie Pellegrino
Claims are reviewed quickly and payments made right away. I appreciate that!
I am very impressed with MetLife Pet Insurance. Veterinarian bills aren't cheap and it really helps to have this insurance. I'm very impressed with how quickly they review your claims and make payment as needed.
Insurer: MetLife
By: Patty
Loving it
So far, everything has gone great. Claims were a breeze and coverage has been a lifesaver.
Insurer: Trupanion
By: Zach
Great Pet insurance
Our cat was diagnosed with liver sarcoma late 2025. He had multiple year visits, procedures are in ultimately surgery. Submitted the appropriate documentation to submit claims. MetLife was great in processing the claims and providing very fair reimbursement in a timely manner. I’m glad we have MetLife.
Insurer: MetLife
By: customer MKK
Melody was so sweet!
Melody was so sweet! It was such a pleasure to chat with Melody they helped me signup for my bunny and answered all my questions. Thank you!
Insurer: Nationwide
By: emily
So nice to do business with and easy to…
So nice to do business with and easy to file claims.
Insurer: MetLife
By: customer