220,710+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,710 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,891 reviews

4.9
Healthy Paws

11,231 reviews

4.9
Fetch

5,648 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,091 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 09, 2024

First time using Pets Plus Us insurance, very happy to have them as my provider!

I had a very sick beagle on Christmas eve, and not wanting to wait until after Boxing Day for my regular vet office to be open I had to take Henry to the emergency vet hospital for treatment. We spent 13 hrs there and got home at 12:30am on Christmas Day. Thankfully he was okay after with some medication. I submitted my paperwork on Dec 27th and got my reply from Pets Plus Us on Jan 3/24 with our payment details. Excellent service, very happy I made the switch from Trupanion. Thanks from Tracy and Henry

Insurer: Pets Plus Us

By: Tracy

Useful
Verified January 09, 2024

Pumpkin truly cares about not only the…

Pumpkin truly cares about not only the pets but also the owners. When my cat was going into surgery I had the best conversation with a rep. When my kitty didn't make it out and I had to call back to cancel her insurance the rep. Was extremely helpful and understanding. I was balling my eyes out crying but the rep. Still took the time to comfort me and make me feel better . They even sent me a candle and a note offering their condolences and I didn't even have then for very long, less than a week but they still showed empathy towards me.10/10 will be recommending Pumpkin to anyone I know with a pet and will be using Pumpkin if I ever decide to get another animal ♥

Insurer: Pumpkin

By: Happy customer💙

January 09, 2024

Loyal customer

Extremely helpful and went above and beyond to find a solution to my questions every time. I’m a satisfied customer and highly recommend!

Insurer: Sonnet

By: L A Alook

Verified January 09, 2024

Very fast reimbursement

Very fast reimbursement

Insurer: Spot

By: Kristen

January 09, 2024

They don’t pay back on a timely…

They don’t pay back on a timely manner.. it takes more than 15 days.. they ask for more medical records to prolong the payment status.. they also over charge me my monthly payment. I always send you medical soap within the first 2 days and I still wait. You also overcharge me for 3 months and still waiting for a credit.

Insurer: Fetch

By: Wanda Caiafa

January 09, 2024

Highly Recommend!

The coverage, customer service, and claim submitting process are excellent. We've had to submit several claims for our golden retriever's back/spinal issues and the claims process was the least stressful part of our dog's road to recovery. I highly recommend PetsBest to anyone!

Insurer: Pets Best

By: Kelly Kelley

January 09, 2024

One special customer service representative

I spoke with Jocelyn. My customer service rep for Sonnet and I highly regret her for doing what is asked of her without any hesitation she is so very kind and pleasant. Her mannerism is unspoken. She is one special lady.

Insurer: Sonnet

By: Mike horvath

January 09, 2024

Good job of providing a status update

Although the review process took a bit longer than my usual experience, what I did like is that Fetch continued to keep me updated by email or text to let me know the review is still in progress. I never needed to follow up with them.

Insurer: Fetch Canada

By: A A

Verified January 09, 2024

Ease of use

Easy to use portal to process claims and auto payment claims was also easy to set up.

Insurer: Embrace

By: Sun Culpepper

Verified January 09, 2024

We had an excellent experience with…

We had an excellent experience with Trupanion. Having insurance helped us provide our cat Moon with the best treatment available.

Insurer: Trupanion

By: Jackie

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