154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Coverage is amazing for the cost
Coverage is amazing for the cost. Claims are so easy online, and reimbursements are always quick.
Insurer: Pets Best
By: Jeanna Boscia
Claim is easy to understand
Claim is easy to understand, fill out and submit.
Insurer: Embrace
By: Suzanna
Very easy claims process
Very easy claims process
Insurer: Embrace
By: Bob and Becky Bazemore
The agent was prompt and helped me with…
The agent was prompt and helped me with what can afford as a low income person.
Insurer: Prudent Pet
By: customer
Always fast & friendly service
We've been with Trupanion since September 2021 and added a second pup in July 2023. When I have questions, I chat with friendly staff who are knowledgeable and I get answers quickly. Today, Amanda explained everything I needed to know about one of our French Bulldog's new medications that he will need for the rest of his days. She even offered to send me forms by email to save me time. I'm always satisfied when I contact Trupanion and they care about you and your pets. I am a very happy, satisfied customer.
Insurer: Trupanion Canada
By: Sue Searr-Landriault
Claims process
Easy to file..... simple to submit!
Insurer: Embrace
By: Tom Alkazin
Submitting claim is easy
It is easy to submit claims but questions arise as to what is covered and what is considered preexisting conditions. I am glad I have the insurance but with what I pay in premiums, I wish the coverage for accident/illness would cover more.
Insurer: Embrace
By: Bill
I switched to Embrace after having Pets…
I switched to Embrace after having Pets Best Insurance and frankly, I regret it. Customer service was much better with Pets Best. I could actually get someone on the phone. With Embrace, it seems that every time I have called the wait is so long that I give up. My first submitted claim took about a month in review. The second claim for $24 for my pet's hyperthyroidism meds was denied in it entirety with no explanation . The EOB just said "not covered" but provided no reason. I looked at my policy and RX meds are to be covered. Overall, I am not very pleased with the company and I regret leaving Pets Best.
Insurer: Embrace
By: Maria Vidakis
This insurance is trustworthy!
This insurance is trustworthy and they process claims easily and swiftly.
Insurer: Spot
By: Patrick Skater