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We have had dog insurance since our dog was born. Seven years in we have never had an issue with Nationwide. Easy filing a claim, usually within a week I get a message that claim has been paid.

I have had my insurance from2017 to current. I love this company, when my dog was very young he was sick a lot and at some point was in the hospital for a week. ASPCA never question his stay or the procedures that were done and did what they could to reimburse me in a timely matter. Every claim I have sent for process has never been denied and if they had additional questions they reached out to the VET to clarify and then continued the reimbursement process. So happy that I have insurance. With my first pup I dd not and had absorbent amount of cash that was spent to treat various illness, accidents and finally his battle with cancer. I promised myself if I got another fur baby I was getting insurance. Thank you ASPCA. they keep in contact with you and advise if a slow down is occurring and that they work diligently to reimburse you. I scan claim, they responded and then once complete deposit the refund in my acct. xoxo

For our walk-on cat who rescued us, Rascally Romeo the Rocket (abandoned by unkind people who shall reap what they sow), MetLife is the best pet insurance that we could find. We made a study of pet insurance plans; and in an hour or less, the clear choice was MetLife Pet Insurance.

I am very satisfied with the service that Pet Insurance provides to my Pet. They are very professional, caring & care about my pet needs.

I have enjoyed Nationwide Pet insurance for 6+ years. I had both pets covered. Samson passed away September 2021. I still have coverage on King-Bailey. I love how simple it is to get refunded for prescription. No paperwork involved. I pick up King's meds from Walmart and the claim is automatically processed and the reimbursement is sent to my bank. There is a 24/7 number to call and an emergency hospital to take your pet in case of emergencies. Nationwide covered all of Samson's burial expenses. If you love your pets, get medical insurance for them. Be ready financially for their emergencies. #Loveurpetenoughtocoverthem

Want to pay monthly premiums and not get covered when your pet needs healthcare? Like upholding your end of the deal and later realizing the company won’t fulfill theirs? Then this insurance is for you! My kitten developed eye redness after we purchased the insurance plan, and I went to the vet. The vet mentioned in the note that the cat had occasional sneezing (not the actual reason we went there, just as a side note). When it came to reimbursement, the claim was denied because the occasional sneezing was deemed as a “respiratory infection”, which, intern, was deemed a “chronic condition.” The cat had a history of upper respiratory infection prior to adoption, and hence they claimed it’s a pre-existing condition. I don’t know if the people reviewing the claims are smart fraudsters or just stupid, but as a physician, I can attest that it is not how URIs work. You are “allowed” to have them multiple times a year, it is not a “pre-existing” condition like cancer or diabetes; each episode, if spaced out in time, is a brand new instance. Furthermore, this has nothing to do with eye redness (conjunctivitis) for which the cat was treated for with ophthalmic antibiotic and had a corneal exam. Over a dozen hours were spent communicating with the insurance reps and countless neurons destroyed by the stupidity of their reasoning... Needless to say, I’m no longer their customer (they had the nerve sending me an invite to resume my membership; like yeah, why wouldn’t I!), and now I’m putting away the amount I would’ve paid for monthly premiums into a savings account, self-funding my pet emergency account, knowing that if I have an emergency, there will actually be money to cover my expenses.

Easy to make claim and load invoices, wait time isn’t that long. Direct deposits for reimbursement are easy. It makes having to deal with pet illnesses much easier.

Overall I am satisfied with my claims being approved, I’ve submitted two claims and had no issues. However, both times it has taken over a month for the claims to be reviewed. It’s so disappointing, there’s no reason for it to take this long. So many reviews say the same thing. Hire more people!!! I’ve seen/heard that other pet insurance companies take around a week. Waiting over a month is insane in my opinion. I am contemplating switching.

We have AKC insurance since our pup came to us at 10 weeks old. It's well paid for itself when she came, she had Guardia we thought she swallowed something. after all the diagnosis the bill was $789 When we first got AKC insurance it started at $56 a month with the wellness plan, and she is now 3 years old it's gone down to $46 a month we use it for just regular checkups and heart worm testing with the mediations and it cost us a few dollars well worth the price and protection!

Does not cover anything and terrible service