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It was easy and informative.
It was easy and informative.
Insurer: MetLife
By: Mark Smith
Seamless and Simple
Seamless and simple. Clear and detailed information to make an informed decision.
Insurer: MetLife
By: Karen
great people, but that's about it
While every person I've interacted with is wonderful, their website is painfully slow, the premiums are crazy high, and they always try to find a way NOT to pay out for diagnoses that have existed for years.
Insurer: Trupanion
By: lou
TPLO surgery submission was successful
It takes time to gather all the paper work from birth or adoption to present situation requiring claims being filed. Having patience, it takes time to gather birth or adoption papers to present day. They process these quickly as well as sending communication. I spoke to 3 different representatives on the phone and each was was amazing. We highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Mrs. & Mrs. Kleinschmidt
She was very patient
She was very patient, very kind,and very professional
Insurer: Prudent Pet
By: lupita kendrick
Always received a quick response and…
Always received a quick response and was given a refund as soon as I submitted my claim.
Insurer: Pumpkin
By: Cary
DO NOT GET
DO NOT GET. A waste of money INSANITY. My wife and I got a new kitten and purchased the insurance. We waiting for it to be active before his very FIRST visit. He had what seemed like a hairball and we brought him ; the vet say may be respiratory. Now without ever bringing him anywhere a brand new pet how do you know any previous history he’s a baby too??? Yet they said it’s preexisting when JUST diagnosed. I appealed the denial of coverage and it has been MONTHS back and forth saying still under review in process but I will have an answer December 1st definitely. I call them December 3rd to be told there has never been an appeal… I was on the phone with them for So long they could’ve told me that all the other times instead of giving me a LIE it’s been in the process.. multiple times put on hold to be hung up on or sent to a voicemail. If you ask to speak to any other department about your case they say there is no one they speak on your behalf. You request a supervisor you’re put on hold and hung up on. They send you in circles lie to you don’t cover anything you pay for just take your money. THE WORST. Better off paying the expensive bills out of pocket cause you’re giving away money to them to do nothing anyway. We paid for premium plan too and nothing has been covered. Everything you bring your pet in for too you must always send a claim and await if it’s covered.
Insurer: Figo
By: matthew cohen
Responses have been quick and fair.
Responses have been quick and fair.
Insurer: Spot
By: Kenneth W Turoczy
Superb service wherever I called to…
Superb service wherever I called to speak with a representative
Insurer: MetLife
By: A. Chia