220,623+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,623 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
220,623 total
What are you looking for?
Most selected providers in "May, 2026"
This chart shows the distribution of the most selected pet insurance providers in May, 2026.
Providers with highest rating
19,889 reviews
11,227 reviews
5,642 reviews
55,033 reviews
15,087 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easy
It was very easy to submit a claim and though the reimbursement was a bit on the slow side, it was within 30 days, which didn't bother me. The EOB was clear and easy to understand, but I did have to go and look at my policy because I didn't remember what my deductible or percentage covered amount was. After reading many horror stories online about pet insurance's that refused to pay for instances that one would assume would be covered, I was happy to receive reimbursement without a problem. I'll be interested in seeing if my premiums go up after this.
Insurer: Pets Best
By: Trish
simple claims process
The process for submitting claims is easy. Embrace communicated directly with my vet when they needed additional information to complete their claims review.
Insurer: Embrace
By: Megan T
Be warned
This company does not have professional experience dealing with customer service. They are extremely rude to a polite and confused customer! Rather than constructively solving a problem, they jump to canceling a policy and threatening not to drive your vehicle because they flagged it to the police. All for a 50 dollar overdue payment that they didn’t try taking out of the bank, let alone the customer had no problem paying it if they were to ask. After being with them, insurance everyone else had doubled to do what they put in the system! This company is not worth the stress, be warned before considering them an option.
Insurer: Sonnet
By: Reid Robicheau
Never responded to any of my emails…
Never responded to any of my emails about my claim. Constantly on app said I needed to upload my invoice and I did 3 times and not once was anything done or founded for me. This company Is a joke even when I called to cancel they didn’t even try to alleviate or ask why I was cancelling this company could give a rats ass about your pets. Don’t sign up find something that’ll actually help
Insurer: ASPCA
By: Japhet
If it wasn't for the price sonnet…
If it wasn't for the price sonnet insurance would have no customers. You treat customers like a number and nothing more. Worse experience I have ever had with a company. I was extremely disappointed with the service and the run around and all the waiting with no solid explanation
Insurer: Sonnet
By: Camille B
3 stars because I thought my vet would…
3 stars because I thought my vet would be able to bill Embrace Pet Insurance and I would pay the difference, like I do with my health insurance. Instead, I learned that I had to pay the full amount in advance then submit a claim. I also was not able to consult Embrace about whether the charges would be covered because it was a holiday. This was very unexpected, and scary because I am afraid Embrace won't cover his bill.
Insurer: Embrace
By: AW
Absolute worst
I've probably lost a fews years off my life having to deal with them and I was only with them for 4months. In that time there were no major claims, only x-ray and blood work that I thought would be covered but phone calls led no where and emails kept being ignored. It was mind boggling and I loathed seeing Hello Woof Meow emails that completely ignored any of what I had asked and started the whole circus again of me having to send/phone my questions again. I can't fathom who all of these people are giving positive reviews. The only possible explanation is they're fake reviews and those names have been stolen. Wishing all pets stay healthy and this company goes out of business!
Insurer: Pets Plus Us
By: Anita
Not an insurance company, Criminal organization that only takes money
We had them for a year and filed 4 claims totaling close to 2K. The reimbursement from these scammers was $0. WTF!! The claims process is extremely tedious. When I filed I already got the feeling it was a garbage company. They claim to be proud of being able to help pet parents. The sad truth is that they are only proud of scamming you out of your hard-earned money. The only reason we got a policy is because we are Costco members. We will be canceling the Figo policy shortly as we already purchased a new policy with a better-rated company.
Insurer: Figo
By: Oliver
Thanks Christopher for providing me…
Thanks Christopher for providing me with the utmost service.
Insurer: Nationwide
By: Joe Gonzalez