220,623+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,623 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Worst pet insurance company it doesn't…
Worst pet insurance company it doesn't cover a penny. You only pay for nothing. The don't pay u back. They only give u excuses And ask for invoices, documents, again invoices Nothing else. This is a headache invoices no. Cover. Just go and look for something else
Insurer: Healthy Paws
By: Angelica M Hernandez
Horrible website, horrible service
I have multiple mortgages and cars with Sonnet and I can't wait to leave. Sonnet's website changed all of my properties policy start dates because I moved my car to a different address. The box was unchecked and yet, it still moved the policies. Now I have a policy that starts later than my mortgage, and is putting my close at risk. This is unacceptable. This should be easy. It's not. If they can’t get this right, what a claim?
Insurer: Sonnet
By: Dylan
Samantha was incredible
Samantha was incredible! I called in to get some more info about our policy's yearly renewal. She was able to provide such detailed information and helped me understand every aspect of the renewal and changes that came with it. Together we reviewed options for restructuring our policy to better suit my and Stella's needs and looked over a variety of options. She was also able to answer any questions that came up and provided information I didn't even know I needed (but I definitely did!) She was able to speak to all aspects of the price change in a way that was easy to understand and did so in such a pleasant way. Have a call about a pricing review is never an easy call to make but this call was so easy and I honestly just had the best time on this call. It was pleasant, fun, and enjoyable (which as a lot of people know with any company is not an easy feat!) I'll be making sure that any time I call in to Fetch that I ask for Samantha because I know that whatever issue I'm facing or questions I have will end up with a great solution and a pleasant conversation!
Insurer: Fetch Canada
By: delilah black
Fast, Easy, and great peace of mind!
Love the app and online portal
Insurer: Figo
By: Natalie Moroz
This company has been very helpful
This company has been very helpful. I bought the auto insurance, got charged but after contacting my existing company I was told that I would be charged a lot of money for termination fee. I called Sonnet right away and get it done
Insurer: Sonnet
By: Jehovah Rapha
No interaction
No interaction. No vet problems that would be covered
Insurer: Figo
By: Greg
Easy to file a claim
Easy to file a claim and efficient to get reimbursed.
Insurer: Spot
By: Gabriele Hollerith
The insurance company hard to approve…
The insurance company hard to approve any condition takes several days to approve and poor customer service . I dont recommend to take this policy as pet owner very frustrating.
Insurer: Fetch Canada
By: Sreenivas Manthri
Has the best combination of coverage…
Has the best combination of coverage and premium. Claims submitted have been accepted and paid promptly. One misunderstanding initially was cleared up easily with one phone call.
Insurer: Pets Best
By: customer
What a Rip-Off Pets Best Insurance is!
Pets Best Insurance for my dog - Had this insurance for 1 year and it is due for renewal. The rate is $10 more per month - now up to $45.45 per month. We have not even used it at all in the past year. When I went and did a new search to buy from another company, Pets Best pops up 1st with a quote of 31.00 per month - for the same coverage I have now ( but even less than I was paying every month for the past year - go figure!). When I called to speak with the company about this, I was given the "run around" - This is nothing more than a bait & switch approach -because each year as pet ages you run risk of paying more if you were to start with a new company. Only thing is, I can pay less right now - with my pet being a year older - as compared to keeping the plan with Pets Best. Don't bother with them - and their customer service is awful.
Insurer: Pets Best
By: Disappointed customer