220,623+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,623 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Max’s email reaction
I was frustrated when I called regarding a response for a claim I submitted and she listened, understood and explained the situation. She then updated my information and all was solved. Thank you for you patience and understanding.
Insurer: Pets Best
By: Cindy Frebe
Easy and quick
So easy to use! Quick response time when a claim is submitted. Website is user friendly.
Insurer: ManyPets
By: Nicole
Good for the cost
Good for the cost. I have two cats who got the exact same things done but they get different reimbursements. Also, it's disappointing there's no cover for spay/ neutering procedures.
Insurer: Spot
By: Rolandrea Davis
Great people to work with
Great people to work with, they seem to know that insurance is expensive for younger people so they try to help out the best they can!
Insurer: Sonnet
By: Carson
Company looks for any excuse to not pay…
Company looks for any excuse to not pay the claims. Four claims were denied due to alleged pre existing conditions even though my vets said conditions were not related. I did what underwriters told me to do to appeal but they kept making excuses. They pretty much told me they probably wouldn’t cover anything so I had to cancelled.
Insurer: Embrace
By: Johnny Troya Vera
Everyone is really nice over the phone…
Everyone is really nice over the phone and they are pet centered. Submitting a claim is very easy and the turn around time is quick. They also tell you what was reimbursed or not which is very awesome.
Insurer: Pumpkin
By: Tommy Lynch
Great assistance
Great assistance! Laura was extremely knowledgeable and helpful in solving my issue with signing into my account.
Insurer: Fetch Canada
By: Brenda
Fantastic Pet Insurance
I can't say enough good things about Healthy Paws! The claims process is incredibly easy, the turnaround time is extremely fast and they are great about covering your pet. We had Healthy Paws with our first Golden Retriever and they were a life saver in terms of vets bills as she got older (she lived to be almost 15). We have them again with our Golden Retriever puppy, who unfortunately has had tummy troubles and hurt her paw. They have been terrific again.
Insurer: Healthy Paws
By: Eve Wagner
Very impressed with Figo
It was incredibly easy to get in touch with a remote vet, to submit expenses, and also to get reimbursed. I would highly recommend Figo to any pet owners.
Insurer: Figo
By: customer
Terrible Customer Service
In 2023, my VISA was compromised twice, in March and again in November. I had to cancel my card immediately and request a new card, which takes at least 4 business days. As a result, I missed my March and November payments of $66 for home insurance. In each case, I called as soon as I had my new VISA to update my account; and the second time I called, in November, I was told my policy was being cancelled due to 2 missed payments in 12 months. Am I the only one who finds this completely outrageous? Do they do any research to see if their customer deserves to be cancelled or not? How about a 58 year old who has worked 25 years at the University of Toronto, and has a 900 credit score. Oh, this isn't the type of customer you want, Sonnet? Okay, bye.
Insurer: Sonnet
By: Karen Christensen