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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I really like MetLife!
I really like MetLife!! They pay my claims quickly and I have only had good experiences with Metlife.
Insurer: MetLife
By: Morris
Very quick turnaround
This is the quickest turnaround I think I have ever seen in an insurance company! Our claim was handled rapidly and efficiently. Thank you!
Insurer: Pets Best
By: Katie
Clear choices
Clear choices. Web site laid out clearly. I trust MetLife.
Insurer: MetLife
By: John RODRIGUES
User friendly to enroll and pay!
User friendly to enroll and pay!
Insurer: MetLife
By: Araselis Marte
Screwed us over
When our pet got cancer Nationwide claimed it was a pre-existing condition because a vet had treated the same part of the cat for an entirely different issue 1+ year earlier. The vet was dumbfounded at how they could say the 2 issues were the same. We paid thousands out of pocket to heal our furry family member. I feel like Nationwide is laughing at us, all the way to the bank with their ill gotten profits on our pain and suffering.
Insurer: Nationwide
By: Mark Pickens
Very satisfied with this company
My husband paid the vet bill and forgot to mention that we have Trupanion insurance, the staff then submitted the paperwork to Trupanion for payment. That day we received a notice that they would only paid a small portion, we were charged as if this was a new symptom. I called Trupanion, they got on the phone with the vet and everything was cleared up. We received our correct payment. Have used Trupanion for several years, they pay what they agree to without any hassle, immediately. I recommend them to anyone wanting pet insurance.
Insurer: Trupanion
By: Linda Cuddie
Easy and Fast!
My claim was very quick and easy to submit and I received the respond within a day along with the amount that would be covered. I was happy with the ease of the process as well as the coverage.
Insurer: Healthy Paws
By: Wally
Peace of mind.
Metlife pet insurance has given me such peace of mind with my boy.. trusting that Metlife has us covered allows me to love all my little moments with him even more. I have had such wonderful interactions every time I have called, the reimbursment is quick and easy, and they have covered all of my expenses with him no question. I am grateful, and he is healthy, and we are so happy.
Insurer: MetLife
By: Ludo's Mom
Online payment was fast and easy.
Online payment was fast and easy.
Insurer: MetLife
By: Desiree McClure