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Pet parents across the U.S. and Canada have left over 225,030 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fetch is not worth it
Once Pet Plan sold to some other company and became Fetch, the entire website, app customer service, and coverage went down significantly. Pet Plan was awesome, Fetch is awful. It’s impossible to get a customer service person on the phone, their chat bot is broken, and their coverage has become very scammy. They have increased prices, decreased coverage, increased deductibles, and tried to do this all secretly. I plan to move my pets to another insurance. Add on: Fetch responded that I should call them for help. I have, and the wait times were so long and their hours so short that I didn’t receive any help.
Insurer: Fetch Canada
By: A T
The claim was processed fast.
The claim was processed fast.
Insurer: Spot
By: Kristi Stratton
I just hope that you were able to get…
I just hope that you were able to get Joey Carlo's medical information.
Insurer: Fetch
By: Susie McClellan
SPCA is the worst pet insurance company…
SPCA is the worst pet insurance company on the planet. DO NOT USE SPCA!!!! I purchased a policy for my dog, and one day before the gap was over, my dog got sick. SPCA pet insurance will purposely mislead you and decline every vet bill you submit. Stay away from SPCA insurance.
Insurer: ASPCA
By: Melannie Pfeifle
Very Helpful
I’m sorry, I can’t remember the sweet gal that helped me. She was so thorough, patient and she explained everything to me and answered all my questions. You
Insurer: Prudent Pet
By: Sheryll L. Hatch-Fezer
Havent used it yet
Havent used it yet. So giving it a neutral rating. Puppy is due for exam. We will see.
Insurer: Figo
By: Robyn Stuart
Easy to file & quick response time
Quick response time although I have yet to receive my payment. Easy to submit a claim. Only getting about 60% of my claim paid due deductibles, percentages, and uncovered expenses.
Insurer: Pets Best
By: aac
I thought Figo was bad
I thought Figo was bad. This crappy insurance is what I can afford but man are they crap. I have submitted the information for my 1 claim and my vets have too and they keep asking for the same information over and over. Processing for claims is over 2 weeks. You can't even get a supervisor to assist with this. I would not buy this insurance if you can afford another. ASPCA will get a bad rep from here.
Insurer: ASPCA
By: Rigoberto Valdez
it was very personalized
it was very personalized. they listened to my questions.
Insurer: Fetch
By: Mary Harris Edwards
I have several issues with Fetch
I have several issues with Fetch. The first thing is they’re over priced. The other thing is they take more than what they say. They’re going to take out of your account then they don’t wanna refund you. They only wanna give you less than what they took from your account.. They took over $200 from my account and all they wanna refund me is $80 and I have to wait a week to get that $80. But yeah, they’re fast to withdraw it out of your checking account but not to refund you. I don’t recommend this company to no one beware
Insurer: Fetch Canada
By: Maria Bruce