217,070+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,070 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,070 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,793 reviews

4.9
Healthy Paws

11,080 reviews

4.9
Fetch

5,410 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,950 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified April 14, 2026

Top-Notch!

Excellent insurance supported by first-rate service; what don't you understand?

Insurer: Trupanion

By: W. Stephen Coleman

Verified April 14, 2026

Georgianas heart

When we found out our dog had mitral valve disease we were heartbroken. We learned that the drugs to manage this condition are very good and monitoring the condition is important. At every doctor or specialist visit Trupanion took care of the bill and our out of pocket expense was very low. Our Georgiana was doing well with her meds then her cardiologist suggested that she was an excellent candidate for the open heart procedure at The University of Florida which could repair the faulty mitral value. It would require a alot of testing and logistics to make happen. Also the procedure was between $45-50k. During our video conference with the doctors at The University of Florida they mentioned that in their experience Trupanion typically covers the procedure. Would an insurance company pay for such a pricey procedure for Georgiana? Yes, after submitting my preauthorization I promptly received an approval. The surgery came and went and Georgiana is doing so well that she is no longer on medications. Ten business days after the procedure, as expected Trupanion paid the bill. I want to thank Trupanion for their care for animals like my dog Georgiana. If you are wondering who to choose for to insure your pets health. There is only one answer, Trupanion.

Insurer: Trupanion

By: Michael Miller

April 14, 2026

Outstanding Customer Service!

Called to enroll my new puppy and had some extra questions about the Wellness add on. Amanda took her time to answer all my questions and also help customize my policy for Phoebe. As someone who works in a customer service focused industry it was refreshing to be provided with service I strive to provide to my customers. If I could give her a higher rating, I would!

Insurer: Fetch Canada

By: Kerrick Walsh

Verified April 14, 2026

mediocre customer experience

I wanted to renew a previous policy for my pet that I had with the price I was paying but I wasn't given that option. I had to apply for new coverage for less benefits.

Insurer: Nationwide

By: Andrea Regalado

Verified April 14, 2026

Very easy to order

Very easy to order

Insurer: MetLife

By: Jenny Pittman

April 14, 2026

Great Service

Pets Best insurance has been phenomenal. We’ve been customers for over 10 years now, with multiple small claims and three major illnesses. Throughout every situation, we’ve been able to make the best medical decisions without having to worry about financial impact as Pets Best has never pushed back on any claim. I can’t recommend them enough to any pet parent!

Insurer: Pets Best

Veterinarian: Granby Veterinary Hospital

By: Andrew

Useful
April 14, 2026

WORST PET INSURANCE COMPANY EVER - NEVER EVER GET IN THEIR TRAP

I’m forced to give 1 star to write this, but make no mistake: Pets Plus Us deserves a ZERO. I have been waiting since January 30th for a claim to be processed. It is now mid-April. In that time, they have happily taken my premium payments without delay, yet they refuse to pay out what is owed. I have chased them via phone and email for months, and all I get is a "we're working on it" email 75 days later. This is predatory. They bank on you giving up or forgetting about the money. Do not let the "cute" branding fool you—they are unprofessional, unresponsive, and effectively holding my reimbursement hostage. NEVER EVER GET TRAPPED BY THIS COMPANY.

Insurer: Pets Plus Us

By: Summer

Useful
April 14, 2026

Gia Best Dog

Great experience with Pets Best Insurance. My Claim was processed quickly, coverage is reliable, and customer service is always helpful and responsive. Gives real peace of mind knowing my pet is protected. Highly recommend!

Insurer: Pets Best

Veterinarian: Peninsula Center Pet Hospital

By: Mario

Useful
Verified April 14, 2026

Great experience!

Fast, helpful, and amazing to work with. I discovered a discrepancy and staff were quick to help me fix the error

Insurer: Pumpkin

By: Rafael

Verified April 14, 2026

I have another pet with them

I have another pet with them

Insurer: MetLife

By: Laurie Davis

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