216,084+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,084 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
Great customer service, prompt response, very easy to use app for claims and quick payment processing.. highly recommend
Insurer: ASPCA
By: Elizabeth Contreras
Claim filed
Had to file a claim and received payment within a week. Claim was filed online and was very simple to file. Hopefully I won't have to file another claim but if I do, I feel confident it will be just as easy.
Insurer: Spot
By: Benjamin
East to make a claim and does not take…
East to make a claim and does not take long!
Insurer: Spot
By: ERICA
I would give it 0 stars if possible
I would give it 0 stars if possible. I did the 30 day trial, and I had multiple claims put in and they didn't cover a single damn thing. This insurance company is a waste of time and money. The only way you can possibly benefit from these insurance companies is if you put your pet under a policy right at birth other than that, you're screwed.
Insurer: Trupanion Canada
By: Adri S
Great service
Great service! The payment was delivered fast and the app is so user friendly with how to add your pdf’s and payment method.
Insurer: MetLife
By: customer
Looking for a new insurance company
Many of the reps reviewing my claims will take 30+ days to process then with no heads up deny it so I have to resubmit. I've had to submit many claims with the Same information multiple times. It's incredibly frustrating and you all bank on customers giving up. I won't I am owed money and I'm discussing with an attorney
Insurer: Pets Best
By: Frustrated Dog Mom
Payout is quick and is always correct
Payout is quick and is always correct
Insurer: Pets Best
By: Julie H
It has gotten so much easier to submit…
It has gotten so much easier to submit a claim, and the reimbursement time is much faster than it’s been in the last two years. Customer service is good and empathetic.
Insurer: MetLife
By: customer
Rapid response to claims
Rapid response to claims. Clear explanation of benefits. Professional and friendly customer support. Peace of mind.
Insurer: Spot
By: Therese Tanksley
There when you need them
I’ve been with trupanion for several years. This past month both my dogs had serious health issues with significant vet bills. Trupanion processed my multiple claims quickly (average of 24 hrs) and covered most of the expenses. I never had to worry about the estimates at the vet because I knew I was covered with Trupanion.
Insurer: Trupanion
By: Jennifer