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Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I used to have another Pet Ins
I used to have another Pet Ins. company handling my pet insurance but every year prices would go up and up until I couldn't afford it on both dogs. I decided to try Figo and so far I am pleased with pricing. Rates do go up every year but it doesn't seem as hefty. The only thing that is bothersome is that it takes about 1 week or little longer to know if your claim is going to being paid or not. Once the claim is closed you have to go onto your cloud to find out how much was reimbursed. The good news is that the reimburse usually hits within a few days if you have direct deposit. Overall, I like there service for my fur babies.
Insurer: Figo
By: Becky
Wouldn’t let me
Wouldn’t let me Change my policy to be cheaper even though they had said I could before. And never said I only had a 90 day grace period to change it.
Insurer: Nationwide
By: Cassie Wilson
not good news for Scarlette, tumor
not good news for Scarlette, she is eating and walking but has tumor...thank you for fast reembersment
Insurer: Healthy Paws
By: elaine h buchsbaum
Great Experience so far
I submitted my first claim, and Spot reimbursed everything minus the deductible. I am very pleased.
Insurer: Spot
By: Gia
new dog
The agent, Kevin, was terrific, explained everything and made it all easy
Insurer: Nationwide
By: renee m
Pleasantly surprised at the ease and…
Pleasantly surprised at the ease and speed of claim handling
Insurer: Trupanion
By: donald labrecque
I am writing this review to highly…
I am writing this review to highly recommend Jennifer at Fetch Pet Inc. I recently had an interaction with her regarding pet's policy and I was thoroughly impressed by her professionalism. From the start, Jennifer was incredibly honest about EVERYTHING, which I truly appreciated. She didn’t try to rush through the details or push for a quick answer; instead, she gave me the clear, factual information I needed to make an informed decision. She was consistently respectful of my time and my concerns, making me feel like a valued customer rather than just a number. What stood out the most was how thorough she was in her explanations. She took the time to break everything down so that I fully understood every step of the process. It is rare to find someone who combines that level of expertise with such genuine patience and care. If you are working with Fetch Pet Inc., you are in great hands with Jennifer. She is a true asset to their team, and I am very grateful for her help!
Insurer: Fetch
By: Brendon Rodriguez
So wonderful and easy to submit…
So wonderful and easy to submit everything. Choosing Healthy Paws has been a great experience and Sydney is doing wonderful now.
Insurer: Healthy Paws
By: Kim Petty
Great experience
Great experience, Ailene helped and made everything easier for our little Abyzou.
Insurer: Fetch Canada
By: Dallas Many Heads
Very smooth and efficient claim review…
Very smooth and efficient claim review process. I’ve been with Healthy Paws since I first brought my cat home three years ago. Will continue to be with them.
Insurer: Healthy Paws
By: Yumi’s Parent