220,710+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,710 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,891 reviews

4.9
Healthy Paws

11,231 reviews

4.9
Fetch

5,648 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,091 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

March 07, 2024

One of the worst experiences I've ever had

One of the worst experiences I've ever had with a company. Purchased the insurance and they were very quick to take payment. Medical records were sent in on the third day of coverage, and they took a 2nd payment on month two. Then came an email that "my pets had no pre-existing conditions, BUT they weren't going to cover three paragraphs of medical issues. Had to fight for two weeks to cancel the policies and am still fighting to get a full refund as promised, so far they have only refunded a portion of what was charged. Would never recommend them!!!! Insist that the insurer pull the medical records prior to binding coverage.

Insurer: Embrace

By: Brian Gilvin

Verified March 07, 2024

Claims

21 March 2024: I’ve updated this experience to say that my most recent claims have been processed in a more timely manner, thank you. Claims take forever to process! I’m talking months and when you submit the receipt it’s never enough information for Spot Pet Insurance to process the claim

Insurer: Spot

By: Richard W

Verified March 07, 2024

Submitting claim was easy and a fast…

Submitting claim was easy and a fast response.

Insurer: Spot

By: Matthew Woerndell

Verified March 07, 2024

Super responsive and willing to help…

Super responsive and willing to help their clients understand their coverages.

Insurer: ASPCA

By: Eamon McCormack

Verified March 07, 2024

They make it easy and simple to file my…

They make it easy and simple to file my claims.

Insurer: Spot

By: Anonymous

March 07, 2024

Great listening skills

Kayla knows her job very well.

Insurer: Sonnet

By: Claudia Baldasso

Verified March 07, 2024

Easy and convenient

Easy and convenient

Insurer: Spot

By: Sherida Studwood

Verified March 07, 2024

It’s simple

It’s simple, straight and no questions asked.

Insurer: Figo

By: Emmah

March 07, 2024

I have had a wonderful experience with…

I have had a wonderful experience with Pets Best. My Labrador has had TWO TPLO surgeries this year. Two major surgeries and I had zero problems being reimbursed. In both cases I was reimbursed within a couple of weeks. Can’t recommend Pets Best enough.

Insurer: Pets Best

By: Kellie Welty

March 07, 2024

Finding the right pet insurance was a…

Finding the right pet insurance was a bit overwhelming for my puppy. Between deductibles, % of coverage, wellness plans, and so much more, it is stressful making sure you choose the right plan and company. I’m thankful I called and spoke to Amanda Mello. She had so much knowledge and was eager to answer all of my questions regarding the plans. I called TruPanion and Nationwide but did not get the level of compassion and knowledge like I did with Amanda. I knew I found the right insurance after talking to Amanda. Rates are competitive, benefits are competitive and the wellness plan is leaps and bounds ahead of the competition. Amanda, Thank you for helping me find the right plan for my Piper Ann!

Insurer: Fetch

By: Jake

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