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Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Get Fetch
Excellent customer service for our most loved family member.
Insurer: Fetch
By: Timothy S
Highly Recommend
I never expected to need pet insurance for my young dog, but decided to take it out anyway. ASPCA Pet Insurance has been a blessing to us. My dog has had to use it multiple times and ASPCA is an awesome company to use. They process the claims quickly and never questioned any of the claims submitted. If you are looking for pet insurance, I highly recommend them.
Insurer: ASPCA
By: Downsizing Donna
Great company
Great company, easy to work with. Only downside it their operating hours, would be better if they were more aware of western time zones.
Insurer: Sonnet
By: Nicole
Good as long as you don't use it
Good if you don't use it... Company was great initially (have had for 4 years), but downgraded my coverage claiming that they paid out more than the premiums they took in. I did the math- that isn't true. Also, my friend has the exact same dog (littermates) with very similar claims and she was given options that were different from me. They can't get the story straight. I'm sure if I have any future claims, they will push me further to drop the coverage. So good company and good insurance as long as you don't have a significant claim - then you will be downgraded or pushed to drop coverage. They also don't have a consistent message - no way to explain why one customer is told one thing and another told something completely different. I was actually told on the phone that my coverage was downgraded because my pet didn't make them enough money- premiums taken in were less than claims paid out (which again isn't actually true).
Insurer: Fetch
By: lsg
Avoid! Policies find every loophole to deny…
Policies find every loophole to deny claims. Clinical and medical examination requirements are not made clear and buried in fine print end up in resulting “pre-existing conditions” to never be covered.
Insurer: Figo
By: customer
Signing up a new pet
Joshua Sabado was very helpful today! Thank. U
Insurer: Fetch
By: YAMAGUCHI/DARINA
Fast turnaround
Easy to file a claim and had a fast turnaround.
Insurer: Pets Best
By: Eugene
Outstanding service
I have been with sonnet insurance since I had my G1 license and have had nothing but amazing experiences with their customer service So much so I have recommended it to extended family and will continue to do so in the near future.
Insurer: Sonnet
By: Stephanie Larissa
New Accounts
I just recently changed my pet insurance from many years with Nationwide to MetLife. Wow. What a difference in premium costs for each of my 5 pets and in customer service. Comparing both companies benefits and coverages, MetLife is superior. Customer service with MetLife is also significantly more professional and compassionate. I am very pleased with my decision to change, so far.
Insurer: MetLife
By: Lila