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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great choice for insurance
Timely refunds, friendly staff, quick and easy step by step claim forms. The website always says high call volume but you are waiting 5 minutes at most. Most of the time I called the call was answered right away. Also, seems like a mom and pop place because I was given direct email contact to the representative. He both times responded within the hour.
Insurer: Embrace
By: Aleah Bischoff
Great experience
Great experience. Extremely helpful assistance, easy to follow app and website and reasonable pricing.
Insurer: Embrace
By: Ad
I was misled
I was misled. It seems that there were so many things that are not covered. The representatives should make it clear to the new client what will be covered and not. Now I have to move the policy to another provider because wellness is only covered at so much
Insurer: Embrace
By: BAC
Concerns discussed and assistance given.
Great discussion with one of the customer service young ladies. She listened to my concerns and put me at ease. Very grateful I found this pet insurance.
Insurer: Prudent Pet
By: Susan Bethards
coverage options
I called to increase my coverage for my dog, but was unsure what the premiums would come out to be. Alana was a gem! She was so patient with every request I had, and she was super nice! She walked me through all the options I asked for and even told me about the fee I pay for paying monthly, which no one else had ever mentioned before. She really went into depth with our call today. She was great and made the experience seamless.
Insurer: Fetch Canada
By: Ivy
coverage options
I called to increase my coverage for my dog, but was unsure what the premiums would come out to be. Alana was a gem! She was so patient with every request I had, and she was super nice! She walked me through all the options I asked for and even told me about the fee I pay for paying monthly, which no one else had ever mentioned before. She really went into depth with our call today. She was great and made the experience seamless.
Insurer: Fetch Canada
By: Ivy
coverage options
I called to increase my coverage for my dog, but was unsure what the premiums would come out to be. Alana was a gem! She was so patient with every request I had, and she was super nice! She walked me through all the options I asked for and even told me about the fee I pay for paying monthly, which no one else had ever mentioned before. She really went into depth with our call today. She was great and made the experience seamless.
Insurer: Fetch Canada
By: Ivy
coverage options
I called to increase my coverage for my dog, but was unsure what the premiums would come out to be. Alana was a gem! She was so patient with every request I had, and she was super nice! She walked me through all the options I asked for and even told me about the fee I pay for paying monthly, which no one else had ever mentioned before. She really went into depth with our call today. She was great and made the experience seamless.
Insurer: Fetch Canada
By: Ivy
coverage options
I called to increase my coverage for my dog, but was unsure what the premiums would come out to be. Alana was a gem! She was so patient with every request I had, and she was super nice! She walked me through all the options I asked for and even told me about the fee I pay for paying monthly, which no one else had ever mentioned before. She really went into depth with our call today. She was great and made the experience seamless.
Insurer: Fetch Canada
By: Ivy
coverage options
I called to increase my coverage for my dog, but was unsure what the premiums would come out to be. Alana was a gem! She was so patient with every request I had, and she was super nice! She walked me through all the options I asked for and even told me about the fee I pay for paying monthly, which no one else had ever mentioned before. She really went into depth with our call today. She was great and made the experience seamless.
Insurer: Fetch Canada
By: Ivy