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I Recommend this Pet Insurance.
I Recommend this Pet Insurance. I obtained a Healthy Paws insurance policy when I got my dog at 12 weeks old. She has spent the majority of her life in great health, however, two years ago she was diagnosed with a heart murmur. Healthy Paws has paid all claims (after the $250 yearly deductible was satisfied) in a timely fashion. When she was first diagnosed and I started filing claims, the turnaround time for processing payment was within a week to ten days. Now it is within two days. I've been very happy with this company and hope to continue a happy relationship with it. A few things to know are that smaller dogs have lower premiums than bigger dogs, the premiums go up over time, and there is the $250.00 yearly deductible which must be satisfied before the 80% reimbursement occurs. I started 12 years ago with a monthly premium of $35.00 for my Boston Terrier mix and now the premium is $113.00. In addition, and the company was pretty clear when I obtained the policy, pre-existing conditions are not covered. None of this was overly surprising to me but I wanted to make a full disclosure to anyone who is looking for a few extra details before they buy. It's definitely beneficial to get the policy for a young, healthy puppy and keep it as they age.
Insurer: Healthy Paws
By: Brooke A
Carmen was probably the best customer…
Carmen was probably the best customer service representative I’ve ever spoken with. You all are lucky to have her.
Insurer: Prudent Pet
By: antinettegatygmail.com
I just cancelled my service
I just cancelled my service. I have kittens and after three months of being messed around on am I covered as being without preexisting conditions or not, I decided to go with another company. I’d get a yes, then no, then yes. Nothing is wrong with them. So there was literally no need for the confusion.
Insurer: Embrace
By: Cara
I don't even know why I have this…
I don't even know why I have this insurance. All my claims get denied. This doesn't help me or my dog's needs. I'm just buried in vet debt.
Insurer: ASPCA
By: Mo
Just submitted my first claim
Just submitted my first claim. It was super easy to submit and track the progress. Very happy with spot pet insurance.
Insurer: Spot
By: MCG
not happy with payment terms and had to…
not happy with payment terms and had to call a few times to get a claim paid.
Insurer: ASPCA
By: Viet Godfrey
Very nice
Very nice, knowledgeable, and very helpful!
Insurer: Prudent Pet
By: Paige Klein
Healthy Paws a Special Thank you!
Healthy Paws has once again came to my rescue. I have a little yorkie who turns one year on July 24th. She needed surgery and Healthy Paws provided the coverage. I cannot express my gratitude and the compassion that I received from the Healthy Paws staff. Thank you with all my heart. Judy
Insurer: Healthy Paws
By: Sasha
Fast simple solutions given out to my…
Fast simple solutions given out to my multiple requests. Easy, step by step and to the point.
Insurer: Sonnet
By: Dino Lafortune
I wish it had been easier to settle my claim
My claim for care at the emergency pet hospital was originally rejected because Embrace said it was a preexisting condition. I appealed the decision and explained that the original time I brought my cat in I was told that there was nothing wrong, so there was no preexisting condition. Embrace reviewed the claim and said it had been coded incorrectly and they then honored the claim. I don't know where the wrong coding came from--the vet or Embrace. I am pleased that Embrace ultimately honored the claim but I am not pleased that I had to go through an appeal to get there. Getting to speak to someone on the phone entailed a number of very long waits on hold and a rep who told me--incorrectly, it turned out--that it was definitely a preexisting condition.
Insurer: Embrace
By: SusanW