220,795+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,795 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,795 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,892 reviews

4.9
Healthy Paws

11,235 reviews

4.9
Fetch

5,658 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,092 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified March 20, 2024

Friendly customer service and very…

Friendly customer service and very quick turnaround times for initial claim.

Insurer: Spot

By: Maria Timari

Verified March 20, 2024

Easy to get things done

Easy to get things done

Insurer: Spot

By: Kurt Merkle

Verified March 20, 2024

Im just so thankful to have Spot…

Im just so thankful to have Spot insurance. I didnt use it for over a year but then my dog had 2 emergencies in the same month. Spot came through. Super simple to submit a claim, they resolve the claim within 2-3 days, and took so much stress away from us. Highly recommend!

Insurer: Spot

By: Astrid Arias

Verified March 20, 2024

My claim was completed in 3 days

My claim was completed in 3 days. Wow!!

Insurer: Spot

By: Sabrina Allen

Verified March 20, 2024

The response time is great!

The response time is great!

Insurer: Spot

By: GFae

March 20, 2024

Easy to contact the customer service…

Easy to contact the customer service and very friendly and helpful and knowledgeable. The agent name is Kayla and she is very polite and courteus. Im highly recommended the sonnet insurance. Great service

Insurer: Sonnet

By: Irelene Sevilla

March 20, 2024

Outrageously Slow Claim Processing Time If You're Owed Money

Pet's Best policy is excellent BUT their ability to process claims in a timely manner is the worst I've ever encountered - ALWAYS. 2-3 weeks after you file a claim where you are owed reimbursement you always receive this email: "At Pets Best, we strive to process claims as quickly as possible. At this time, this delay notification does not require any additional information from you." Typical repayment time is 4-6 weeks. They get it right, eventually but their inability to repay in a timely manner is horrible. If they do not owe you money then you get a quick email telling you they don't owe you anything but if they do it's 4-6 weeks, This would be a great company if they ever get their act together and reimburse policy holders in 4-7 days like other pet insurers.

Insurer: Pets Best

By: Steven

Useful
Verified March 20, 2024

Easy Quick Service

The turnaround time for a claim is unbeatable and the site is so easy to use.

Insurer: Spot

By: Haley B.

Verified March 20, 2024

Claims easy to file

Claims easy to file. Quick reimbursement.

Insurer: Spot

By: JENN

March 20, 2024

Gerrone was so helpful !!

Gerrone was so helpful !!! Best customer service representative ever!!! Thanks for answering all my questions!! I hope in the future if I have questions I get you. Thank you so much! My dog daughter is my life. We are new to this pet insurance, and he helped us feel so comfortable with the process.

Insurer: Fetch

By: Jacquelyn Burns

Compare top pet insurance providers plans.