220,795+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,795 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Go with Sonnet Insurance
Our experience with Sonnet Insurance has been very professional with very competitive rates. WE HIGHLY RECOMMMEND SONNET. The staff are informative and friendly.
Insurer: Sonnet
By: Gigi Morse
No Contact for Follow-Up & Questionable Calculations
No contact for questions. The refund took 2 weeks longer than the plan described, which is less of an issue. My problem is that there is no clear way to contact/follow-up. Normally, with pet or human insurance, the deductible is subrtracted from the total, then the co-insurance is calculated. In my claim, FetchPet calculated the co-insurance from the overall total, then subtracted the deductible. This resulted in me receiving ~$205 instead of ~$264. I understand their goal is to minimize how much I am re-imbursed, but I've never seen insurance calculated like this before - I work in healthcare.
Insurer: Fetch
By: Kristian Cruz
Very slow in paying claims
Their premiums have been reasonable and it’s easy to file claims on their app and they have paid all our claims in the 4 yrs we’ve had this insurance (minus deductible of course) for our boy with a liver condition. BUT they take 4+ weeks to pay, even with direct deposit.
Insurer: Pets Best
By: Monica
great customer service
always friendly service at sonnet and the people seem to be happy and always solve my problem with my insurance.
Insurer: Sonnet
By: Curtis Leong
I just love the way Embrace handles a…
I just love the way Embrace handles a claim ASAP. I cannot be more happier … It is such a relief knowing that I have pet insurance to cover my dogs expenses!.. after researching with other pet insurances, Embrace, at the best prices, and covered more than other insurances did I am very pleased!
Insurer: Embrace
By: Carmella Lucas
This was one of the worst experiences…
This was one of the worst experiences I’ve had with Embrace. My dog recently received an X-ray for $871.82 embrace refunded me $250 from my wellness and not the full $871.82 even though my policy covers X-rays. No one has yet to follow up to correct this.
Insurer: Embrace
By: Marcus Lewis
Amanda at fetch was awesome!
Amanda provided great service!!! She was very personable and provided great information about fetch insurance and what it covers and answered all my questions and concerns regarding the insurance. Also offered 10% off for having two pets so that was awesome!
Insurer: Fetch Canada
By: Cass L
Took care of my claim .
Took care of my claim .
Insurer: Spot
By: Karri Roberts
Very courteous and understanding
Very courteous and understanding Helpful and explained everything to me
Insurer: Sonnet
By: Tina Letendre
Pets Best is worst company for pet…
Pets Best is worst company for pet insurance They increase the premium year after year even if you don't make any claim But once you need it for a cancer related surgery, they give you run around. They don't reimburse anything
Insurer: Pets Best
By: Dev