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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I can't tell you how amazed I have been…
I can't tell you how amazed I have been with your customer service and claims processing time. I have never used pet insurance before, and decided it would be a good idea when I got an English Mastiff puppy (who's now 210 lbs) because I figured if something happened, it would be $$$ because he's so big. And I was right. He's got a tear in his ACL and the bills just to diagnose have been almost $4000 - Many Pets has reimbursed me SO quickly and has been SO helpful when I've called freaking out with questions. Thank you so very much for everything you've done for my big baby - he's my son's best friend, and we'd never be able to afford his surgery without you! I will tell everyone about ManyPets - YAY YOU!! :-)
Insurer: ManyPets
By: Gretchen Bird
Easy system navigation and friendly staff
Phone system is very easy to navigate and takes you to a human rep after a few questions. Reps are friendly and knowledgable and go out of their way to answer questions you have or get you to the department that can answer them if they cannot.
Insurer: Sonnet
By: Natasha
Easy to use app and claim process
Easy to use app and claim process. It was good to be able to track the progress of my claim and getting messages from the team of the status and other items I could do to get the process finalized.
Insurer: Embrace
By: Damian
Recommend
Have made several claims in the past year with my 1 yr old Labrador, have been very please with coverage and quick responce
Insurer: Spot
By: Rich Brown
Excellent response and very through!
Excellent response and very through!
Insurer: Fetch
By: Sharon
Great Service!
Always very helpful when an issue comes up. Easy to get in touch with and speedy results.
Insurer: Fetch
By: Hector
Claim followed policy guidelines
The experience was fine. The thing you are doing right is keeping the customer informed on the progress of the claim and competing the claim and payment within 15 days.
Insurer: Fetch
By: Mollie
You send in a claim and it takes…
You send in a claim and it takes forever and customer service just apologize for it. It can take 42 days seriously? I pay every month and this unexceptionable.
Insurer: Pets Best
By: Lisa Bolton
fast and considerate.
Spot is fast with processing claims so you don’t have big balances on your credit card if there is an emergency. Also i appreciate that they cover skin issues and don’t seem to try to pass everything off as a pre-existing condition that is uncover- able. They also don’t seem to over scrutinize claims. Other insurance carriers i’ve used will question the same claim for my dog with chronic health issues who needs ongoing med management. Glad i haven’t experienced that with Spot!
Insurer: Spot
By: V Kap