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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Double Cervical Spinal Surgeries OH MY!
My dog Rune had to be taken to a Vet School 7 hours away to be seen by the boarded Neurologist for symptoms of difficulty using one of his legs and neck pain that came on out of no where. He spent about 11 days in the hospital and had not 1 but 2 cervical spinal surgeries while he was there. His total bill was just over 12 thousand dollars. I was so happy that I had him insured and that we were reimbursed a little over 10 thousand dollars from this very stressful and expensive event. As a licensed Veterinary Technician I always discuss the importance of pet insurance. I am so happy to have an insurance company I trust from first hand experience to recommend to my clients for their pets as well. I am happy to say that Rune is doing amazing post op. His incisions have healed and he is so happy and most importantly he is pain free!
Insurer: Embrace
By: Jessica Oconnell
Fetch will work hard, to find a way to deny your claim
Been with them from at least 2019 to 2024, they signed me up for a competitively priced premium but jacked up the rates each yeah until I'm paying 1000$ a year for two domestic shorthair cats with no medical issues. Until now I've filed only 1 claim, for an xray on a swollen limb 4 years ago (~300$ payout), so it seems legitimate until recently I filed for reimbursement on a 1000$ vet bill for a possible bladder infection. Denied it this time; they found some technicality relating to the timing of filing. Been paying them on time for over 5 years, but they're going to weasel out of some loophole when it comes time to pay you back. I've found a new insurer, for less than half the price, with no loopholes, claim windows, and only a 3/14 day wait period on accidents/illness, which I won't mention for impartiality but, Fetch is a grift.
Insurer: Fetch
By: A Palamara
Keeps you informed re status of claim
Keep you informed re status of claim
Insurer: Fetch
By: Pat Ryan
Great Claims Processing
Claim was processed and payment received in very short period of time. Excellent performance.
Insurer: Spot
By: Rodolfo Gil
Company fails to explain their billing
Company fails to explain their billing. Received email advising me a credit was due to me. I asked when I could anticipate seeing the credit on my account and requested a full accounting of the credit application. All I was told is that i will be advised when it was applied - SURPRISE - NO CREDIT APPLIED. I asked for a full accounting of my account - NEVER PROVIDED.
Insurer: Sonnet
By: Kristine Gyldenbjerg
Very easy to submit a claim and have…
Very easy to submit a claim and have always been paid out. Will continue to be a loyal customer!
Insurer: Fetch
By: Russell
Very good service and competitive…
Very good service and competitive prices.
Insurer: Sonnet
By: Paul V.
Great rates for the coverage
Great rates for the coverage, and they don't take long to process the claims.
Insurer: ASPCA
By: Josbriela Castro
Very user friendly app to use with…
Very user friendly app to use with claims and all knowledge resources available on App; able to see status of claims and processing!
Insurer: ASPCA
By: Lauren Beckmann