224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Helpful customer service explained…
Helpful customer service explained coverage well.
Insurer: Prudent Pet
By: Christina
Very easy to submit my pets records
Very easy to submit my pets records. They were very fast dealing with my claim. I would HIGHLY recommend Spot Pet Insurance to everyone!
Insurer: Spot
By: Phyllis K
Quick turnaround for claim.
Quick turnaround for claim.
Insurer: Spot
By: Janice Perlo
Lacking empathy
The customer service representative Giovanni was callous and rude. He tried to pressure us into paying for a plan while in the middle of a medical emergency and instead of taking no for an answer he kept pushing and saying "well what are you going to do the next time your pet is injured." Repeatedly.
Insurer: Embrace
By: Andrew Sterling
So far Embrace is awesome!!
So far, the Embrace support and claims teams have been fantastic! This is my first time submitting a claim for my pet, and the support team was a huge help with all of my questions. It took about 21 days for the claim to go through, which I believe is a fast turnaround! I think I made the correct pick, going with Embrace Pet Insurance!
Insurer: Embrace
By: Derek Dalgleish
Embrace’s official,Jeff P
Embrace’s official,Jeff P. was very honest, and helpful about the policy I chose for my pets.Embrace pet insurance is the best option for pets that I researched. They just have the best coverage for the costs.
Insurer: Embrace
By: Karl Rivere
Filing a claim was super easy
Filing a claim was super easy, just like they promote. I was reimbursed by automatic deposit into my checking account. No problem.
Insurer: Embrace
By: M. Oneill
Great customer service
Stephanie was great she is very knowledgeable and very kind she offered me a plan that wasn’t offered to me when I tried to get a quote on line thank you
Insurer: Prudent Pet
By: Stacie
Our dog was very sick
Our dog was very sick. Had several trips to animal hospital with Ivs a couple times. My claims were filed the same day of submission. Some claims were paid the same day. I would highly recommend Embrace Pet insurance.
Insurer: Embrace
By: Jane Haines
27 minute call to see why claim was…
27 minute call to see why claim was denied and he still needs more time. Almost 24 hours later, Albert NEVER EVEN CALLED ME BACK. He threw out a pre-existing date of 2022 with nothing to back it up. I will be canceling this policy since you want to reject a legitimate $700+ hospital bill.
Insurer: Spot
By: Sheila Keenan