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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Stephanie was amazing she answered all…
Stephanie was amazing she answered all my questions she was very detailed and knowledgeable.
Insurer: Prudent Pet
By: Nicole Falco
First claim on my new pup and what an…
First claim on my new pup and what an absolute pain in the …. I even went to both vets and got the requested SOAP notes and uploaded myself. Then my claim was denied before the claims department even read the attachments! Then I had to argue that the notes were uploaded and all I heard was our system blah blah blah… eventually after I spoke to the adjuster after numerous calls the claim was reviewed appropriately and approved. I should never have to fight this hard when u did exactly what you asked.
Insurer: Embrace
By: Adam
You came through for Piper and us
You came through for Piper and us. She was a real sick puppy and thanks to you we all came out on top. Thank you.... Jerry, BJ and Piper
Insurer: Embrace
By: Jerry Hanks
Customer service reps have been…
Customer service reps have been helpful. However, I've been frustrated over what they will / won't cover and the process. When they received my first claim they requested records from my vet and the vet who saw my dog before I got him. He had a slight ear infection when my vet first saw him. It's not covered. She filled out papers attesting no physical issues with bones, joints etc. I sent it and it was approved. Then, he developed a hip problem. Before considering the claim they requested records again. Next they didn't cover the shockwave treatments. Dental exam. No coverage. A few thousand in bills and what they covered didn't meet the deductible. Now he has an ear infection. Embrace requested medical records from all vets again. They requested them from the vet who saw him before he was mine, the Ortho vet and his regular vet. The rep said they "might" cover the infection this time. They won't know until they have all the records. He's three and I've had him for more than two years. What does the original vet have to do with an ear infection? What does an orthopedic vet have to do with an ear infection? I asked and was told they automatically request the records from everyone who has ever seen him. This is a lot of hoops to go through almost every time there's a claim. Overall I'm displeased. My next dog won't be covered by Embrace. I'm considering dropping it on my current dog.
Insurer: Embrace
By: Gayle Crabtree
I love this pet insurance!
I love this pet insurance! I have a big mutt who came to us as an adult with health issues. ManyPets has saved our bacon. We have been able to give our wonderful guy the health care he needs without worrying about going broke. The website is pleasing and super intuitive. The customer service is first rate. The coverage is amazing. Thank you!
Insurer: ManyPets
By: K in SF
I highly recommend ASPCA pet insurance…
I highly recommend ASPCA pet insurance - They processed my claim within 72 hours including the weekend. It’s such a relief to have this important insurance for both my furbabies.
Insurer: ASPCA
By: Sydney Melton
Wonderful service
Wonderful service, it's to bad your leaving the province!
Insurer: Sonnet
By: Michael
Fast and 90% reimbursement for 2 claims!
Fast and 90% reimbursement for 2 claims!
Insurer: Pumpkin
By: Alicia
Quick claim process!
My claim was processed quickly with minimal effort on my part. Fastest claim I've ever had!
Insurer: Spot
By: Shyann LaFay
My agent was great
My agent was great! Helpful and informative. Answered all my questions and helped me pick a good policy.
Insurer: Prudent Pet
By: Meghan Webster