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Pet insurance recommended.
Great pet insurance. Our dog was attacked by a neighbor's dog and he sustained some injury to his chest. Our pet insurance covered a portion of the vet bills, less the deductible.
Insurer: Spot
By: customer
Too bad and sad…..
Too bad and sad….. Insurance company that doesn’t work at all - they know how to collect money but when you need help and claim something - helpless. I will describe a bit more - have insured 4 cars with 4 drivers and a house. At the beginning everything looked great , paver found that one driver disappeared from the policy - but I paid for 4 cars, 4 drivers, and a house. I didn’t get any refund back…. Later happened accident with me and I wanted to flame it - and checked all data in my policy and found that my information is wrong at the policy.. so asked sonnet workers to fix it, send all information there, all scanned driving licenses. They fixed it - mentioned that for adding additional driver I will get 1017 premium to pay- I agreed. During these called I received 3 mailed by land letters about the cancellation of the policy and more then 5 messages by email about cancellation. As soon as I get cancelation message - called and asked for reason why policy will be canceled. I received the answer that the sonnet worker who entered data for drivers did a mistake - and that’s why I received cancellation notifications…. I called more than 6 times and each time of my call was not less than 1:30 hours…. And still at my customer dashboard I have three notifications of the cancellation!!!!!! - they are not able to fix it!!!!! I called again and in 15 days after I added 4th driver - I asked the assistant from sonnet to delete my 4th driver from policy- she didn’t delete him but said I will get back 780. When I asked for the difference - where it’s gone - she said 155 days of being in policy and administrative fees. When I complained and asked for brackdown - I didn’t get information that I understood….. Same day checked my online cabinet - seen there 4th driver, tried to delete him online - system said ‘ups, something went wrong….” Over the phone workers are helpless, I am not able ti reach someone who can help me to fix their problems in the system, it looks like they don’t have clirify understanding how their system works, how it calculates- to deal with people who do not know - nightmare!!!!
Insurer: Sonnet
By: Yuriy Prykhodko
The app is great
The app is great! Everyone is helpful.if you need to speak to someone. Best pet insurance ce I have had!
Insurer: Spot
By: Cheryl Ann Cooke
love going online it's fast and quick
love going online it's fast and quick
Insurer: Sonnet
By: Norma Alfred
Andrew put me at ease and has a "…
Andrew put me at ease and has a " re-assuring " manner ..... excellent in all areas .... diligent , polite and so courteous ....thank you .... Andrew ...!!
Insurer: Sonnet
By: Tadeush HOLLAND
Fetch Sucks
First of all, My fur baby name is Phoenix and the dumb b$#ch got it wrong! That's how much they care about yr fur baby! Secondly Phoenix was born with parvo and when I adopted him , they threw this pet insurance at us! I was so excited with adopting him and the lady never explained that it was going to take 15 days for the insurance to kick in ! Now it has been since July 3 and the fetch insurance denied my claim , considering that Phoenix had parvo and thank God next month is the last of his puppy shots!
Insurer: Fetch
By: Susan Weber
Submission of Multiple Claims
First off, I want to say thank you Figo for the speedy turnaround with our submitted claims. We had an emergency issue, a routine vaccinations/tests and a need for a vet visit for tummy issues. All toll, we had a good amount of fees. Our payment from Figo was more than half, always a fee or two not covered, but we are pleased with what we got back. I chose to have coverage for our pup because they can easily get into so many things, the outcome could be over the top for us. At this time it is worth the monthly fee.
Insurer: Figo
By: TheeBandit
Didnt cover the whole bill wondering…
Didnt cover the whole bill wondering why I have this now
Insurer: Figo
By: Michael Philip
Quick response
Quick response, reasonable rates, easy to use app.
Insurer: Spot
By: Kris Niemi
Terrible service
I called to have them review my recent claim. They stated because my cat had a pre-existing condition her yearly check-up wasn’t covered by wellness rewards. Ummm.. yes it is. The rep said she would send it to an adjuster. She never did. Terrible service.
Insurer: Embrace
By: Vittoria Incandela