224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First claim on my puppy
I submitted my first claim for my 3 month old puppy and hadn't received any updates except they were waiting for more records. I didn't find out until the third attempt at getting results..that they needed records from my primary vet...for a claim that was from a secondary vet. No one called or contacted me...and I just kept waiting and calling for the claim to be processed. They said it would take a month to process first claim... Very disappointed in how long it takes to get thru to customer service, and to get things processed.
Insurer: Embrace
By: Susan
Owner
I had very good and hassle free experience
Insurer: Pets Plus Us
By: Ramanpreet
Submitting claims is so easy
Submitting claims is so easy. Claims reviewed within a few days.
Insurer: Embrace
By: Amy
BEST PET HEALTH INSURANCE
Pets Best is literally the best and most affordable pet insurance. When I first got my Yorkie, he had intestinal issues even as a puppy. He's had several blood tests, ultrasounds and x-rays, and I've been to the emergency vet hospital in addition to his regular vet more times than you could ever imagine. He ended up getting an endoscopy and it was determined he has IBD. He was very sick at one point, and lost so much weight that I didn't think he would make it. Pets Best paid every single claim without any questions including all the medications he was given. I could never have afforded to pay that kind of money, and am grateful for getting Pets Best insurance. I highly recommend them!
Insurer: Pets Best
By: Lucille
Great Insurance!
We've had 4 cats insured for many years with ASPCA and I have never regretted getting this insurance. Our cats have gone through dentals (which aren't covered by all insurance companies!), Diabetes, Pancreatitis, Hyperthyroid, Urinary Blockage, and many others through the years, and ASPCA has always come through for us. I strongly recommend this for anyone looking for quality pet insurance.
Insurer: ASPCA
By: Krystal
User friendly
The app is easy to use and my claim was processed quickly. This was my first claim, and so far, so good!
Insurer: Spot
By: ROBIN
We have never had pet insurance before
We have never had pet insurance before. The folks at Embrace have helped us understand all of the coverage and keep it simple.
Insurer: Embrace
By: Patrick S.
Poor communication and customer service
I was denied my claim due to a vet not responding. Which is completely legitimate but it took me a month of waiting on hold and having no response to emails to even figure out what they were looking for. I kept getting emails saying I didn't need to do anything and after weeks of trying to contact them I finally got a person to write back via email to say they didn't have my vet info. A couple weeks later it was denied. If I had known the vet wasn't responding I could have called them but I am just going to cancel and move on. Only now I have a pre-existing condition that won't be covered.
Insurer: Pets Best
By: J