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Pet parents across the U.S. and Canada have left over 220,866 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Kindness and Professionalism
Ky was empathetic , professional, and resourceful. Assisted with finically resources that were unavailable through the Fetch. A superior experience in customer service and humanity. Bart And Rev Dianna Speidel,LCSW
Insurer: Fetch
By: Dianna Speidel
Petsbest Has Gone Downhill
Petsbest use to be amazing. However, I am not struggling to have them pay. The claim was approved with a statement of how much they would pay. However, the money has not been deposited and every time I call Petsbest I am told to wait a few more business days. Every time I talk to someone I am given a different excuse as to why they haven’t paid. I use to recommend Petsbest but I will not recommend them anymore.
Insurer: Pets Best
By: Daniel
All my experiences either in the form…
All my experiences either in the form of phone calls, claims or emails have been great experiences. Because of JJ’s insurance we were able to get her radiation and got another wonderful year with her that we are so very grateful for. There were no questions no arguments or trying to get out of paying for it on your end. It made it much more feasible for us and we were not ready nor was she to say goodbye. Since then we have had to say goodbye but her insurance even in this helped cover the at home euthanasia we chose in order to make her transition less stressful for all of us and more personal and in reality a little less tragic. I couldn’t imagine the drive to the vet the cold sterile room that didn’t smell like home to her, the drive home without her in our arms. Anyway, thank for always being there for us. We have adopted a new puppy since and have entrusted her future care with your insurance company as well. I just couldn’t see going anywhere else or trusting anyone to make difficult financial decisions easier for her health. We would find a way no matter what. But this makes anything she might need in the future a no brainer. Thank you so much for your past and future support. They are our fur babies and I just want them to have the best healthiest lives possible and your company certainly plays a major role in that. Thank you again, Kyle, Crystal, JJ and Rowen
Insurer: Embrace
By: Crystal Bittner
Claim Review and Reimbursement
Always gives great explanations of coverage and prompt reimbursement of claims.
Insurer: Embrace
By: Pat Duncan
Finally someone other than Nationwide…
Finally someone other than Nationwide has pet insurance! They are horrible at listening to customers and they lie about their plans. This company sounds promising!! Customer service has been great thus far.
Insurer: Prudent Pet
By: Veronica
Amazing customer service
Amazing customer service very professional.
Insurer: Sonnet
By: Marco Cucuzzella
I had to have an agent help me to…
I had to have an agent help me to complete the claim she is absolutely wonderful...never makes me feel like I am a pest helps and I wish I could send her a Thank you gift card but have no idea how to her name is Heather Russo the best person at Embrace...thank you heather.
Insurer: Embrace
By: Ann Brown
Great customer service
Very quick response rate. Joshua Sabado did an excellent job in helping me understand my options
Insurer: Fetch Canada
By: Monika Gdula
Get the insurance!
So glad we purchased insurance. It has come in handy so many times!
Insurer: Spot
By: Cheryl D.