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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bella and Paiges Wellness visit.
when calling for help with filling out paper work for refund on 2 dogs wellness check-ups, the heron I talked with gave me wrong fax number, wetting things in a whirl wind because I had to do all over and e-mail everything and take pictures to send. I had to look for help to get that done as was not sure how to do it. Send everything in after several calls and nothing getting done I finally get a refund, only in d out that my vet had put both price together as one for just the wellness check ups, saving me $20. that is how theeir system works showing both on one. I paid $80.00 for both dogs, Bella was $50.00 and Paige would have been $30.00. They paid $50.00 , had I been s separate times it would have ben$50.00 easch, but their billing system is set up differently on their computer and they were unable to separate the 2 charges. (saving you $50.00. as you paid for one dog. yes I am upset, that is $30.00 I am out. And no one seems to understand and it was written on the receipt sent to you. Very upset and then told I have to call my vet and send you another receipt. Their system was set up to give their patients a break when they have more than one dog and they are unable to change their computer set-ups. sorry, but this whole ordeal was very upsetting.
Insurer: Spot
By: Irene Zieja
Very professional staff.
Very easy to make claims and no many questions.
Insurer: Spot
By: Manuel Hernandez
Great Service and Insurance for your pet
They answer all my concerns and they also process all the cases that I have with my dog very efficiently. Great service!
Insurer: Spot
By: Yohana Rodriguez
Healthy Paws is fantastic
Healthy Paws is fantastic! They make it easy to apply, easy to upload claims, and their customer service is fantastic. To top it off, there are no complicated hoops to jump through to get claims paid for. We recently had not one but TWO instances with our dog that cost us a tremendous (over $10K) amount of money. If we did not have insurance, we could not have afforded to keep our dog alive. I credit my dog’s life entirely to my Healthy Paws insurance policy!! I could not recommend them more highly- I am incredibly grateful to them and their highly skilled team.
Insurer: Healthy Paws
By: ILISE FRIEDMAN
Great benefits!
Quick and fair process/payment of submitted claims.
Insurer: Spot
By: customer
Everything was so easy
Everything was so easy. All I had to do was send in my claim and it was excepting and I was direct deposited my money back
Insurer: Spot
By: Michele Scalley
Easy to navigate website
Easy to navigate website, as well as submitting a claim, and when I do have to deal with someone they are great! SO glad I have pet insurance with Embrace!
Insurer: Embrace
By: kenny eisenman
Excellent!! Right from the beginning
From the beginning, the agent was up front about the policy and explained everything. We have presented the Vet bills that we have paid and they have been promptly paid by Embrace. They have provided a great customer experience for us with our Fur Baby for over a year and a half and we will be keeping the policy.
Insurer: Embrace
By: David Smith