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Pet parents across the U.S. and Canada have left over 220,866 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Caring for my pets!
Figo representatives are caring and understanding when you need help. My experience has been that Figo is user friendly and prompt when you file a claim and the refund for your claim is in the bank within days.
Insurer: Figo
By: Deborah
$175 cancelation fee and I had its car insurance for ONLY ONE DAY..???
Had to cancel sonnet policy since I found the premium was too high for my new car one day after I purchased and switched over to other provider. And they charged me $175.40 for the cancelation fee. My monthly premium pay was $190 ish. I spoke to the CS and they said it is short notice penalty and its calculated based on annual premium even though i was under their policy for ONLY ONE DAY. This does not make sense to me and the customer service guy was not able to explain why they charge based on whole year not month. Refund is also taking minimum 2week, and the cancelation fee will be paid from the downpayment. I DO NOT RECOMMEND SONNET.
Insurer: Sonnet
By: Allen Won
So worth it!
I am a big of pet insurance in general. Unless money is no issue for you, it is great peace of mind to know that you don't need to cheap out when your pet gets hurt or sick - you just do what needs to be done when you are covered with insurance. PetPlusUs in particular is easy to deal with, pays claims very quickly and has lots of options for you to customize your plan to fit your budget and risk tolerance. Highly recommend!!
Insurer: Pets Plus Us
By: Kathleen
Healthy Paws is the best!
Healthy Paws is fantastic. We have never had issues getting out pets' emergency cares covered, and the customer service at Healthy Paws goes above and beyond, even reaching out to check in after hospitalizations, and sending condolences when our pets have passed. I truly can't recommend Healthy Paws enough!
Insurer: Healthy Paws
By: Samantha
I'm switching to a better insurance
I took my cat into vet and had a bill for 600$ and most of it they said they would cover and then when I got my reimbursement they only gave me around 130$ with no optio. To discuss the decision of that after . I was highly disappointed
Insurer: Lemonade
By: E
Pets Best makes it really easy to file…
Pets Best makes it really easy to file claims and get reimbursed quickly. I’m impressed.
Insurer: Pets Best
By: Kristin Cherry
So easy to submit claims and the…
So easy to submit claims and the reimbursement shows up so fast via direct deposit. So glad I chose SPOT pet insurance.
Insurer: Spot
By: Christine Morris
I forget how easy the application…
I forget how easy the application works. But just a quick call and my problems were fixed. My bad.
Insurer: Embrace
By: Katherine
Force you to join the tracking app
An insurance app that lacks the option to opt-out of tracking raises significant ethical questions. By denying users the ability to control their own privacy, it undermines trust and transparency. This one-sided approach disregards user preferences and may deter individuals from using the app altogether.
Insurer: Sonnet
By: Max Hello