224,603+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,603 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims are reviewed and paid in a…
Claims are reviewed and paid in a timely manner
Insurer: MetLife
By: ljmworldwide
You must be patient and determined
Every single claim i have ever submitted has required multiple times of contacting customer service to gey resolution. There is also an error within their system that defaults the claim under my other pets name, which then causes the claim to be denied. Multiple reps have told me it shouldnt matter because both pets are covered under the plan, but it DOES. In fact, 7 times it caused the claim to be denied. Perhaps the team processing the claim needs to be better informed.
Insurer: MetLife
By: L. Galloway
Very slow process
Have seen the requested documents multiple times and I still get a email requesting the documents. My vet has sent the documents and have gotten a return fax saying confirming they received the documents. So im lost on what to do. Said it would take a month for the first claim but it's been almost 5 months
Insurer: Embrace
By: Clark Aiken
Less than useful as a service
Less than useful as a service. Dismal customer service, run only by robots.
Insurer: Fetch
By: Brooke Beaman
We received a timely refund.
We received a timely refund.
Insurer: MetLife
By: Maria
Easy to file claim
Easy to file claim. Response was timely. Claim paid within days.
Insurer: Fetch
By: Steve
Zeny
Zeny, a healthy Jindo dog, suddenly began suffering from seizures when she turned four, requiring four emergency visits over the course of seven months. These situations were quite distressing, and each visit cost over $800; Spot Pet Insurance covered a portion of the expenses. Most recently, she had to go to the emergency clinic again due to a leg injury; the bill came to $641.73, and I received a check for $440.59 from Spot Insurance. I’m glad I signed up with Spot Insurance; they are highly trustworthy, kind, and responsible.
Insurer: Spot
By: Margaret Kang
Pet insurance
Was very easy to navigate and pick plan that best fit
Insurer: Pumpkin
By: Kenneth Spencer
The pricing is reasonable
The pricing is reasonable, the claim get processed quick.
Insurer: Nationwide
By: customer