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Pet parents across the U.S. and Canada have left over 220,866 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claims service was easy and quick.
The claims service was easy and quick.
Insurer: Spot
By: Noah Johnston
Rebecca of Dallas was great
Rebecca of Dallas was great! Very imformative and knowledgeable.
Insurer: Prudent Pet
By: Wenda Maestretti
Josh Sabado was great and answered all…
Josh Sabado was great and answered all my questions. I haven’t made a claim but the coverage for the price is excellent!
Insurer: Fetch
By: Jill
I would NOT recommend them
I would NOT recommend them. I had to change my debit card as a result they cancelled my premium and then charged me for it. When i followed up with numerous calls they were very vague about the resolution time period. When they final gave a resolution, they reinstated my policy without notifying me and then charged me again. When I asked for written notification and for them to charge me for the period I was aware of, they sent me a very condescending email stating they revoked the reinstatement. So in other words, they had time to message me with unreasonable and negative responses but did not have time to resolve my issue or respond to my inquiries. Please do yourself a favour and go with another insurance company.
Insurer: Sonnet
By: PNB
Excellent Customer Service
Joshua Sabado had provided a clear and detailed coverage of the insurance. He was able to answer my questions in a respectful manner. He showed politeness in our conversation and knowledgeable on his job.
Insurer: Fetch Canada
By: Rosario L Lopez
Amanda is so helpful!
I initially called to inquire about insurance and spoke with Amanda! I wasn’t able to sign up the same day and I called back a week later requesting to speak with her to complete the sign up for Insurance! I did not feel pressured and she answered all my questions! Thank you! Great experience!
Insurer: Fetch Canada
By: Jennifer Babiuk
So easy
Submitting the claims through the app was so easy. And the updates provided were succinct and timely.
Insurer: Embrace
By: Maryellen Canuel
I’m very pleased thus far.
I’m very pleased thus far.
Insurer: Spot
By: MIMI LOGSTON
Asked to provide the same information…
Asked to provide the same information twice and seems like they will deny a claim or pay out as little as possible unless you push back. I'm waiting to hear back from their claims department and support but decided to cancel as it's not worth this hassle.
Insurer: Figo
By: Anika Poli
Years of Great Coverage
I have two King Charles cavaliers that I insure with Embrace. I have had embrace for probably five or six years now. I never have any issues with them processing my claims quickly and efficiently. I would highly recommend embrace for anyone's pet insurance needs.
Insurer: Embrace
By: Keri Shepherd