154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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Most selected providers in "November, 2025"

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Category with most reviews

23,240 Payment Experience 104,197 Claim Coverage 122,532 Customer Service 37,717 Price Satisfaction 14,626 Other

October 14, 2024

Very disappointed with the service

Very disappointed with the service. I took pet insurance and platinum care plan for my pet in year 1 and the day of renewal, I cancelled the platinum care and the app let me cancelled effective that day itself and so I called them to check on the prorated refund since it was day1 after renewal and the agent on the call confirmed it. I never received the refund and upon calling multiple times they finally answered saying they are not returning the money back. They kept a full month fees for 1 day of platinum care and they don’t give a damn about service. I am definitely taking my business elsewhere.

Insurer: Spot

By: Naga Avirineni

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October 14, 2024

This time it took over 1 month to…

This time it took over 1 month to process and eventually pay a portion of my claim. Some claims have been denied in the past due to pre-existing conditions or meeting max benefit payment. How can a 10 week old puppy who was rescued from a shelter and thus a puppy mill, be denied. He was a sick boy when I rescued him. Why have insurance, especially for the price I am paying. They should cover more for a rescued puppy.

Insurer: Pets Best

By: Anastasia Maria Sdanowich

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October 14, 2024