217,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claims process is so easy and…
The claims process is so easy and stress free.
Insurer: Embrace
By: Felicia and Jim Thurman
Amazing service
I am so impressed with Healthy Paws - I submit a claim and within 48 hours its complete and I have my reimbursement - and then they emailed me to check on our pet who had ACL surgery - amazing and always so helpful - I am so glad I have Heathly Paws
Insurer: Healthy Paws
By: Carmen
You make it very easy to set up a…
You make it very easy to set up a claim.Thanks
Insurer: Spot
By: OSCARGREEN
Fast reimbursement
Fast reimbursement Great customer service Highly recommend this for preventive care as well as emergencies
Insurer: Spot
By: customer
Easy
It was very easy to submit a claim and though the reimbursement was a bit on the slow side, it was within 30 days, which didn't bother me. The EOB was clear and easy to understand, but I did have to go and look at my policy because I didn't remember what my deductible or percentage covered amount was. After reading many horror stories online about pet insurance's that refused to pay for instances that one would assume would be covered, I was happy to receive reimbursement without a problem. I'll be interested in seeing if my premiums go up after this.
Insurer: Pets Best
By: Trish
simple claims process
The process for submitting claims is easy. Embrace communicated directly with my vet when they needed additional information to complete their claims review.
Insurer: Embrace
By: Megan T
Be warned
This company does not have professional experience dealing with customer service. They are extremely rude to a polite and confused customer! Rather than constructively solving a problem, they jump to canceling a policy and threatening not to drive your vehicle because they flagged it to the police. All for a 50 dollar overdue payment that they didn’t try taking out of the bank, let alone the customer had no problem paying it if they were to ask. After being with them, insurance everyone else had doubled to do what they put in the system! This company is not worth the stress, be warned before considering them an option.
Insurer: Sonnet
By: Reid Robicheau
Never responded to any of my emails…
Never responded to any of my emails about my claim. Constantly on app said I needed to upload my invoice and I did 3 times and not once was anything done or founded for me. This company Is a joke even when I called to cancel they didn’t even try to alleviate or ask why I was cancelling this company could give a rats ass about your pets. Don’t sign up find something that’ll actually help
Insurer: ASPCA
By: Japhet
If it wasn't for the price sonnet…
If it wasn't for the price sonnet insurance would have no customers. You treat customers like a number and nothing more. Worse experience I have ever had with a company. I was extremely disappointed with the service and the run around and all the waiting with no solid explanation
Insurer: Sonnet
By: Camille B
3 stars because I thought my vet would…
3 stars because I thought my vet would be able to bill Embrace Pet Insurance and I would pay the difference, like I do with my health insurance. Instead, I learned that I had to pay the full amount in advance then submit a claim. I also was not able to consult Embrace about whether the charges would be covered because it was a holiday. This was very unexpected, and scary because I am afraid Embrace won't cover his bill.
Insurer: Embrace
By: AW