217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They'll find a way to not pay
They'll use any excuse to not cover anything they say they will, thieves
Insurer: Nationwide
By: John Heim
Amanda wasn't cookie cutter
Amanda wasn't cookie cutter, which was great!.she was kind, caring, personable, knowledgeable. She listened well and responded according. I didn't feel like she was trying to sell me something. She truly cared about me & my fur babies. Amanda was exceptional!
Insurer: Fetch
By: Alexandra M
Patience and friendly voice for…
Patience and friendly voice for clarifying my understanding
Insurer: Nationwide
By: customer
Embrace Pat insurance is very helpful
Embrace Pat insurance is very helpful. Easy, especially with their app to Download claims and they get back to you very quickly with your reimbursement, either by mail or direct deposit. I have had embrace pet insurance since my dog has been a puppy. She is 6 years old now. And it has really helped us to have this for her & ourselves.
Insurer: Embrace
By: Isabel
PREDATORY PRACTICES: Embrace Ignores Specialist Evidence to Deny $6,638 ClaimDo not trust
They are using circular, junk-science logic to deny a $6,638 diagnostic claim for my cat’s bone-eroding pathology 。They claim a common runny nose from Feb 2025 is the same as 2026 Erosive Rhinitis。Their logic? Since I didn't perform a $6,000 CT scan for a minor sneeze a year ago, they can "assume" any future issue is pre-existing。This is an impossible standard of care.Even when a DACVIM Specialist clarified that the conditions are unrelated and the previous infection was never proven, Embrace refused to overturn the denial 。They are overriding a specialist’s medical diagnosis with their adjusters' speculation. Formal complaint filed with the California Department of Insurance.
Insurer: Embrace
By: Kyle Zheng
Very knowledgeable associate
Very knowledgeable associate, was patient and able to explain things in common language. Thank you
Insurer: Nationwide
By: customer Karla
Great experience and coverage
I have had a great experience with Fetch. Shortly after getting both my cats insured, one of them developed bladder stones and had to have surgery to have them removed. Fetch covered 90% after my deductible which was several thousand dollars. Last month one of her teeth broke and she needed unplanned dental surgery. Again, Fetch covered her $2000 dental bill at 90%. It has more than paid for itself and quick reimbursement within 2 weeks! I have recommended to several of my co-workers, especially because of dental coverage.
Insurer: Fetch
By: Melissa
We bought pet insurance for our 8 year…
We bought pet insurance for our 8 year old cat. MetLife refused to pay ANYTHING for our visit, due to a "pre-existing condition" of gastritis. They wouldn't pay for a routine lab panel for an elderly cat, fecal test, nothing. We paid over $900 for insurance, and got zero for this. I didn't trust they would ever pay for anything so we cancelled.
Insurer: MetLife
By: christa rybczynski