208,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Switched to Pets best and so far they are very good about responding and paying claims.
I needed coverage on my puppy as she is so active. So far the first claim I submitted was paid right away. They are working on the most recent involving spaying but send me updates frequently. I'm pleased with them
I joined this company a little over a… one year ago
I joined this company a little over a year ago when I switched from Nationwide Pet Insurance. Although it takes them a while to process claims for virtually no particular reason lately their website is messed up. You can’t submit claims online, it takes forever to get someone on the phone, emailing to their claims department and they are not entered into the system after almost 2 weeks. It’s really a mess and if they don’t have enough people on staff to handle getting the claims put into the system then they’re just gonna lose all their customers and I’m probably gonna be one of them. I can’t get any good answers from their people except that they’re backed up and should be processed in 2 to 4 days but it’s now 10+ days for one claim and four days for another and it’s not even in their system yet.
Insurer: Pets Best
By: Jill Gorelick
Could not be more thankful for Pumpkin
Could not be more thankful for Pumpkin pet insurance - my dog was unexpectedly diagnosed with liver and orthopedic disease and they have been nothing but helpful, responsive and supportive in the most positive way. Thank you so much!
Insurer: Pumpkin
By: Samantha Schuff
Excellent customer service.
Excellent customer service.
Insurer: Nationwide
By: customer
Great customer servjce
Customer service is courteous, friendly and professional. Made an error on a claim and had to refile and the process was very smooth and handled expeditiously with updates provided in a timely fashion. Very satisfied customer.
Insurer: Embrace
By: Michelle Dent
The person I dealt with on the…
The person I dealt with on the telephone was wonderful and very personable. I believe his name was Yaz.
Insurer: Nationwide
By: customer
Their process for claims is so easy
Their process for claims is so easy. Their review process is relatively short and reimbursement is quick.
Insurer: Spot
By: CeCe
Thank you for making this very easy to…
Thank you for making this very easy to do, and getting our cat's application done so quickly. We previously had our two dogs insurance with you, a couple of years ago, and we were very happy with your very caring team.
Insurer: Nationwide
By: Roger & Linda Larsen
Lisa Nelson is phenomenal to work with!
Lisa was so great to work with. She was very accommodating with my schedule and so professional. She made sure I understood what was covered as well as what payment options were available. She’s a gem!
Insurer: Prudent Pet
By: mkehrenreichgmail.com
This is our 3rd Havanese we have…
This is our 3rd Havanese we have insured with Nationwide! Thank you for being there for us!
Insurer: Nationwide
By: Eileen Lepore